switch can ping Cisco mobility express WLC but WLC can't ping switch

[teasanchunji]

Hi

I need a help on Cisco Mobility Express setup.

I have one AP1832i running CME image. After initial setup, it fully reboots but do not broadcast SSID and can't get to Web GUI. I have a laptop connected to same switch and able to ping CME vWLC but when i console into 1832, i can't ping laptop nor switch.  I rebooted several times and ran initial setup several times but it wont let me access webgui.. when i tried to telnet to port 443 from laptop, it is not opening.

anyone had this kind of issue with AP 1832 CME? 

[Flavio Miranda]

Hi 

 Honestly, you probably is facing some problem with your gear. This kind of AP is meant to be almost plug and play. 

 I´d recommend to try a different software version and even better, try to RMA this device, if possible.

-If I helped you somehow, please, rate it as useful.-

[Scott Fella]

What typically happens is when you define your vlan tag, that is if you did. If you defined a plan tag during the setup or after the setup, make sure you configure the port the ap is connected to as a trunk and that the native vlan is something other than what you used for the WLC vlan id.