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Cannot access the Web interface on a new Cisco Aironet 1532i

jgfjgf1234
Level 1
Level 1

Just purchased an Outdoor Access Point Aironet 1532i. I am unable to connect via the DHCP assigned IP-address from the browser. 

From my DHCP server, I have identified the MAC and the assigned IP. I also get a ping reply from the device. However, I get no reply/or access by typing the IP-address into the browsers URL.

Any suggestions?

I am new to advanced Cisco stuff. Currently we have an in-door WLAN based on WAP321's, which all are very easy to configure via the web-interface. I had hoped the outdoor access point was similar easy to configure!

Thanks in advanced for any help you can provide.

/Jess

1 Reply 1

Ingrid Aragon
Level 1
Level 1

Jess,

Thanks for contacting Cisco support community center. I am really sorry for the inconvenience caused and delayed response.

There is a specialized department that can provide you the accurate information in regards your Cisco Aironet 1532i, find below the contact information.

Technical Assistance (TAC)
1-800-553-2447 | US/CAN | 24 hours