Solved: Error Cause: Device MAC address not valid. CALABRIO CUWO

FrankCisco049 · ‎08-18-2020

Hi guys,

I have started with the administration of the CUCM Call manager in my company. We currently have CALABRIO for recording calls, but new stations that move to Jabber are not recording.

The licenses have been assigned correctly and the Jabbers have been restarted. the IPCC extension is ok.

Help with that.

FrankCisco049 · ‎10-23-2020

I just solved this case. A parameter was missing in the VOIP Device in AQM. Exactly the Agent Login Name. Thanks for your answers

View solution in original post

marce1000 · ‎08-19-2020

- Double check the MAC address

M,

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

FrankCisco049 · ‎08-27-2020

How can I do that?

Jabber dont user Mac Address.

FrankCisco049 · ‎10-23-2020

I just solved this case. A parameter was missing in the VOIP Device in AQM. Exactly the Agent Login Name. Thanks for your answers