I have experienced problem with Client associated with AP but not shown in the client section, and client could not get internet connection, after checking logs when issue occurred, I have found the following error messages:
*apfReceiveTask: May 15 01:20:33.780: %APF-5-CLIENT_RUN_STATE: apf_foreignap.c:2253 Client Associated: Assigning Ip Address: (172.16.0.111) to Client MAC: aa:aa:aa:aa:aa:aa
*Dot1x_NW_MsgTask_0: May 15 01:20:33.628: %APF-6-USER_NAME_CREATED: apf_ms.c:9007 Username entry (Abc) with length (253) created for mobile aa:aa:aa:aa:aa:aa
*Dot1x_NW_MsgTask_0: May 15 01:20:32.032: %DOT1X-3-CLIENT_NOT_FOUND: dot1x_msg_task.c:1847 Unable to process 802.1X 1 msg - client aa:aa:aa:aa:aa:aa not foundMay 15 01:18:28.183: [ERROR] apf_policy.c 5215: Either Vlan Name id Template invalid or no name to id mapping exist for interface '20'
*Dot1x_NW_MsgTask_0: May 15 01:18:27.191: %APF-5-CLIENT_DEAUTHENTICATE: apf_80211.c:4071 Client Deauthenticated: Client MAC: bb:bb:bb:bb:bb:bb, Ip Address: (172.16.1.222), AP Name: MainAP, Radio: 5 GHz , WLAN Id: 2, Reason: 23.
*Dot1x_NW_MsgTask_0: May 15 01:18:27.191: %DOT1X-4-MAX_EAP_RETRIES: 1x_auth_pae.c:6729 Max EAP identity request retries (3) exceeded for client bb:bb:bb:bb:bb:bb
*apfReceiveTask: May 15 01:18:07.516: %APF-6-USER_NAME_DELETED: apf_ms.c:8809 Username entry (Abc) is deleted for mobile aa:aa:aa:aa:aa:aa
*apfReceiveTask: May 15 01:17:57.488: %APF-5-CLIENT_DEAUTHENTICATE: apf_80211.c:4071 Client Deauthenticated: Client MAC: aa:aa:aa:aa:aa:aa, Ip Address: (172.16.0.111), AP Name: ExtenderAP, Radio: 5 GHz , WLAN Id: 2, Reason: 2.
*apfReceiveTask: May 15 01:17:57.488: %APF-5-CLIENT_DISASSOCIATE: apf_80211.c:4340 Client Disassociated: Client MAC: aa:aa:aa:aa:aa:aa, Ip Address: (172.16.0.111), AP Name: ExtenderAP, Radio: 5 GHz , WLAN Id: 2, Reason: 1.
*Dot1x_NW_MsgTask_0: May 15 01:17:37.426: %APF-5-CLIENT_DEAUTHENTICATE: apf_80211.c:4071 Client Deauthenticated: Client MAC: aa:aa:aa:aa:aa:aa, Ip Address: (172.16.0.111), AP Name: ExtenderAP, Radio: 5 GHz , WLAN Id: 2, Reason: 15.
*Dot1x_NW_MsgTask_0: May 15 01:17:37.425: %DOT1X-4-MAX_EAPOL_KEY_RETRANS: 1x_ptsm.c:558 Max EAPOL-key M3 retransmissions exceeded for client aa:aa:aa:aa:aa:aa
*hotspotTask: May 15 01:17:16.375: %APF-3-SITE_NULL_WLAN: apf_site_override.c:4120 Invalid value 0 for WLAN
*hotspotTask: May 15 01:17:14.334: %APF-3-SITE_NULL_WLAN: apf_site_override.c:4120 Invalid value 0 for WLAN
May 15 01:10:19.546: [ERROR] apf_policy.c 5215: Either Vlan Name id Template invalid or no name to id mapping exist for interface '20'
The client seems to be forced disconnected, however, reenabling wifi on the device allow reconnection. could someone help me troubleshoot and figure out the underlying issue? as the radius server is working properly, is it problem with Cisco AP? this problem have not happened before this month, devices reboot not tried.
Best, Peter
