09-30-2009 02:17 PM
Using WRV210 with Firmware 1.1.16
Release Note says I need QuickVPN v1.2.11 to work with Vista and a wireless adapter.
v1.2.11 installs and says that it works with Windows XP as latest OS.
Somewhere on the site I read that v1.3.0.3 will work with Vista and a wireless adapter.
Release note for QuickVPN Client v1.3.0.3 says that this will work on Vista, I can't find the download on the site only the release note.
I would expect that a Vista version should work with Windows7.
Is this true and where can I get v1.3.0.3 or later?
01-19-2010 09:08 PM
Please view this thread from mgeddesvrty on his troubleshooting steps: https://www.myciscocommunity.com/thread/8951?tstart=10
His reply was accidentily branched to another thread.
Cindy Toy
Small Business Community Manager
Customer Advocacy
Cisco Systems, Inc.
02-24-2010 10:57 AM
02-24-2010 11:33 AM
THe link for the release notes gives the following error:
type Status report
message /en/US/docs/routers/csbr/quickvpn/release/notes/QuickVPN_RN_v1-4-0-5.pdf
description The requested resource (/en/US/docs/routers/csbr/quickvpn/release/notes/QuickVPN_RN_v1-4-0-5.pdf) is not available.
Does opening a "CCO" account require a service contract? The Cisco site is anything but intuitive.
02-24-2010 11:57 AM
Release Notes: http://www.cisco.com/en/US/docs/routers/csbr/quickvpn/release/notes/QuickVPN_RN_v1-4-0-5.pdf
CCO Account does NOT require service contract. Your community credentials should suffice.
Thanks, --Stephanie
02-26-2010 06:01 PM
Steve,
I was happy to hear that a new release of the quickvpn was availabel to support windows 7 32 bit. However after I installed in my PC. I did a clean new install..
IT DID NOT WORK..
The Quick VPN started until it stop after started verifying network,,, after a while the program asked me if I want it to wait and later it showed this message " Remote gateway is not responding ".
After reading your the notes that came with the new release I realized that CISCO already knew about this potential problem but did not resolved it..
Note 5 of Known Issues of release 1.4.0.5
While a QuickVPN tunnel is connected, the following message may appear:
"Remote Gateway is not responding, do you want to wait?" This issue occurs
when the remote QuickVPN Server is not responding to the ping sent by the
QuickVPN Client. This issue may be caused by the remote QuickVPN Server
temporarily overloaded. Users can ignore the pop-up message as long as the
traffic continues to flow through the tunnel.
Dear Srs, My remote QuickVPN server was not overloaded and I was still receiving this message. I was not able to connect... I tried at different times with same results...
By the way to make sure I was not overlooking anything,, I tried to connect with another PN using the QuickVPn in a Windows XP PC and it did connected everytime...
Dear CISCO,,please complete your release for windows 7 resolving all known issues as you called it (see note 5 above)
Regards, Erasmo Marcano (still and unhappy customer with 20 others behind with same problem).
02-26-2010 08:33 PM
We have seen this issue on Win7/Vista computers with a third-party firewall installed. What happened is that the third-party firewall disabled Windows Firewall, causing QuickVPN Client to fail - see known issue #1 in the release notes. The issue was resolved by disabling the third-party firewall and enabling Windows Firewall.
02-28-2010 08:50 PM
Dear Sr,,
This is not my case. I do not have any third party firewall. I checked every time and my windows firewall is on. ???
Please, check with CISCo and advise.. Was this release checked ???
I need my QuickVpn Client to work with windows 7 ... Please, advise...
02-28-2010 11:14 PM
Please contact Small Business Support Center so the issue can be further investigated.
Which Windows 7 edition do you have, Home Basic, Home Premium or Ultimate?
05-08-2010 07:53 AM
Hello.
Maybe https://www.myciscocommunity.com/message/46817#46817 (my other post) will help...in some cases at least.
Cheers,
07-08-2010 06:55 AM
First of all sorry for my English.
I had the same issue and finally solved it by installing the CISCO.VPN.Client.v5.0.04.0300 (the one which is used for routers like Cisco 877) additionally into my computer (QuickVpn and CiscoVPNClient).
I found this solution by "accident", because I had a Laptop with Windows 7 in my home, where Quicvpn was working perfect from the beginning.
Then I thought that the only deference was that I had installed first the CISCO.VPN.Client to establish a vpn connection to a different place. So I tried this procedure to a new laptop and it worked also.
Hope helping you for solving this headache to...
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