08-27-2010 08:06 AM
Hi,
I have buy an new wireless router WRVS4400Nv2 and upgrade the firmware to version 2.0.0.8.
I have the problem that this router not connect to my ADSL modem with PPPoE settings.
I borrow another three router from my friend one Netgear WGR614 and one Linksys WRT54G and one Allied Telesyn AT-AR220E all three work fine with the same setting for PPPoE, but the WRVS4400Nv2 not work.
I try to set it to Automatic Configuration - DHCP and they found the modem with this set:
Automatic Configuration - DHCP
LAN IP: 192.168.1.1
WAN IP: 192.168.2.10
DNS 1: 192.168.2.1
But they not connect to internet in any way.
How can I set this router that work with PPPoE settings?
My internet provider in Slovenia is SiOL www.siol.net and need PPPoE settings for internet connection.
Internet connection ADSL 10MBps/768kBps.
DNS1: 193.189.160.13
DNS2: 193.189.160.23
There is the data for my modem and router and the Log file in the router when they try to connect with PPPoE settings:
ROUTER:
WRVS4400Nv2
Firmware: V2.0.0.8-ETSI
CPU: STAR 9202
DRAM: 64MB
FLASH: 16MB
ROUTER Settings Automatic Configuration - DHCP
LAN IP: 192.168.1.1
WAN IP: 192.168.2.10
DNS 1: 192.168.2.1
ADSL MODEM:
Modem SAGEM Fast 3344
Quick Setup:
WAN
VCC: 1/32/LLC
Protocol: Bridged
LAN
Ethernet status: Automatic Speed Auto DUPLEX
Local IP Addr.: 192.168.2.1
Network mask: 255.255.255.0
DHCP Server: Enabled
Interfaces:
Interface Name: LAN
IP Address: 192.168.2.1
Subnet Mask: 255.255.255.0
DHCP Server
If Name: LAN
Subnet: 192.168.2.0
NetMask: 255.255.255.0
Start IP: 192.168.2.10
End IP: 192.168.2.20
Gateway: 192.168.2.1
Broadcast: 192.168.2.255
Primary DNS: 192.168.2.1
Secondary DNS: 0.0.0.0
Lease Time: 1
LOG FILE:
Aug 26 20:36:27 - Plugin pppoe loaded.
Aug 26 20:36:27 - PPPoE Plugin Initialized
Aug 26 20:36:27 - Plugin pppoe called.
Aug 26 20:36:28 - pppd 2.4.1 started by root, uid 0
Aug 26 20:36:28 - Sending PADI
Aug 26 20:36:28 - HOST_UNIQ successful match
Aug 26 20:36:28 - HOST_UNIQ successful match
Aug 26 20:36:28 - Unexpected packet: Ether addr: 00:19:4b:60:ab:4d (PPPOE Discovery) PPPoE hdr: ver=0x1 type=0x1 code=0x07 sid=0x0000 length=0x0046 (PADO) PPPoE tag: type=0102 length=0014 (AC Name) data (UTF-8): E320-BRAS-LJ-DRAVLJE PPPoE tag: type=0103 length=0004 (Hos
Aug 26 20:36:28 - HOST_UNIQ successful match
Aug 26 20:36:28 - Unexpected packet: Ether addr: 00:19:4b:60:ab:4d (PPPOE Discovery) PPPoE hdr: ver=0x1 type=0x1 code=0x07 sid=0x0000 length=0x0049 (PADO) PPPoE tag: type=0102 length=0017 (AC Name) data (UTF-8): E320-BRAS-LJ-CIGALETOVA PPPoE tag: type=0103 length=0004 (
Aug 26 20:36:28 - HOST_UNIQ successful match
Aug 26 20:36:28 - Unexpected packet: Ether addr: 00:19:4b:60:ab:4d (PPPOE Discovery) PPPoE hdr: ver=0x1 type=0x1 code=0x07 sid=0x0000 length=0x0046 (PADO) PPPoE tag: type=0102 length=0014 (AC Name) data (UTF-8): E320-BRAS-LJ-DRAVLJE PPPoE tag: type=0103 length=0004 (Hos
Aug 26 20:36:28 - HOST_UNIQ successful match
Aug 26 20:36:28 - Unexpected packet: Ether addr: 00:19:4b:60:ab:4d (PPPOE Discovery) PPPoE hdr: ver=0x1 type=0x1 code=0x07 sid=0x0000 length=0x0049 (PADO) PPPoE tag: type=0102 length=0017 (AC Name) data (UTF-8): E320-BRAS-LJ-CIGALETOVA PPPoE tag: type=0103 length=0004 (
Aug 26 20:36:28 - HOST_UNIQ successful match
Aug 26 20:36:28 - Unexpected packet: Ether addr: 00:19:4b:60:ab:4d (PPPOE Discovery) PPPoE hdr: ver=0x1 type=0x1 code=0x07 sid=0x0000 length=0x0049 (PADO) PPPoE tag: type=0102 length=0017 (AC Name) data (UTF-8): E320-BRAS-LJ-CIGALETOVA PPPoE tag: type=0103 length=0004 (
Aug 26 20:36:28 - Connecting PPPoE socket: 00:00:00:00:00:00 0000 0x427d8
Aug 26 20:36:28 - Couldn't get channel number: Transport endpoint is not connected
Aug 26 20:36:28 - Doing disconnect
Aug 26 20:36:28 - Exit.
Aug 26 20:36:29 - Plugin pppoe loaded.
Aug 26 20:36:29 - PPPoE Plugin Initialized
Aug 26 20:36:29 - Plugin pppoe called.
Aug 26 20:36:29 - pppd 2.4.1 started by root, uid 0
Aug 26 20:36:29 - Sending PADI
Aug 26 20:36:29 - HOST_UNIQ successful match
Aug 26 20:36:29 - HOST_UNIQ successful match
Aug 26 20:36:29 - Unexpected packet: Ether addr: 00:19:4b:60:ab:4d (PPPOE Discovery) PPPoE hdr: ver=0x1 type=0x1 code=0x07 sid=0x0000 length=0x0046 (PADO) PPPoE tag: type=0102 length=0014 (AC Name) data (UTF-8): E320-BRAS-LJ-DRAVLJE PPPoE tag: type=0103 length=0004 (Hos
Aug 26 20:36:29 - HOST_UNIQ successful match
Aug 26 20:36:29 - Unexpected packet: Ether addr: 00:19:4b:60:ab:4d (PPPOE Discovery) PPPoE hdr: ver=0x1 type=0x1 code=0x07 sid=0x0000 length=0x0046 (PADO) PPPoE tag: type=0102 length=0014 (AC Name) data (UTF-8): E320-BRAS-LJ-DRAVLJE PPPoE tag: type=0103 length=0004 (Hos
Aug 26 20:36:29 - HOST_UNIQ successful match
Aug 26 20:36:29 - Unexpected packet: Ether addr: 00:19:4b:60:ab:4d (PPPOE Discovery) PPPoE hdr: ver=0x1 type=0x1 code=0x07 sid=0x0000 length=0x0046 (PADO) PPPoE tag: type=0102 length=0014 (AC Name) data (UTF-8): E320-BRAS-LJ-DRAVLJE PPPoE tag: type=0103 length=0004 (Hos
Aug 26 20:36:29 - HOST_UNIQ successful match
Aug 26 20:36:29 - Unexpected packet: Ether addr: 00:19:4b:60:ab:4d (PPPOE Discovery) PPPoE hdr: ver=0x1 type=0x1 code=0x07 sid=0x0000 length=0x0049 (PADO) PPPoE tag: type=0102 length=0017 (AC Name) data (UTF-8): E320-BRAS-LJ-CIGALETOVA PPPoE tag: type=0103 length=0004 (
Aug 26 20:36:29 - HOST_UNIQ successful match
Aug 26 20:36:29 - Unexpected packet: Ether addr: 00:19:4b:60:ab:4d (PPPOE Discovery) PPPoE hdr: ver=0x1 type=0x1 code=0x07 sid=0x0000 length=0x0049 (PADO) PPPoE tag: type=0102 length=0017 (AC Name) data (UTF-8): E320-BRAS-LJ-CIGALETOVA PPPoE tag: type=0103 length=0004 (
Aug 26 20:36:29 - Connecting PPPoE socket: 00:00:00:00:00:00 0000 0x427d8
Aug 26 20:36:29 - Couldn't get channel number: Transport endpoint is not connected
Aug 26 20:36:29 - Doing disconnect
Aug 26 20:36:29 - Exit.
Please help me found an solution to connect with PPPoE settings.
With other router this work fine.
Thanks.
Regards,
Elvis
08-27-2010 12:54 PM
Anyone have an idea where is the problem?
09-20-2010 12:55 PM
Anyone can help me?
Is there any support?
I need help with this router.
09-20-2010 04:26 PM
Please contact the Cisco Small Business Support Center at one of the following numbers. Depending on your location, there is a specific number for the support center that can help you.
http://www.cisco.com/en/US/partner/support/tsd_cisco_small_business_support_center_contacts.html
Once you open a case with our SBSC support center you will be able to get access to our beta firmware for this router that may resolve your issue.
09-22-2010 11:43 AM
When I try to open this site http://www.cisco.com/en/US/partner/support/tsd_cisco_small_business_support_center_contacts.html I receive this message:
The file or application you are trying to access may require additional entitlement or you are trying to access a file with an invalid name. Additional entitlement levels are granted based on a users relationship with Cisco on a per-application basis.
If you feel you have reached this page in error, please try one of the following methods to locate your document:
If you would like to contact someone about this problem, please click on the Contacts & Feedback link below.
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