2504 mping fails eping OK

[#1]

I have a 2504 controller on which we are trying to sent up two mobility anchor tunnels.

They both Show Data path OK and Control path Down.

I can see the eoip and UDP 16666 connection incoming to the box, NO replies or attempt seem to be sent back using those ports.

Version 8.3.112

[William Kuczmera]

 Controllers within a mobility group communicate among themselves over a well-known UDP port and exchange data traffic through an Ethernet-over-IP (EoIP) tunnel. They send mpings, which test mobility control packet reachability over the management interface over mobility UDP port 16666 and they send epings, which test the mobility data traffic over the management interface over EoIP port 97. The Control Path text box shows whether mpings have passed (up) or failed (down), and the Data Path text box shows whether epings have passed (up) or failed (down). If the Data or Control Path text box shows “down,” the mobility anchor cannot be reached and is considered failed.

When using the guest N+1 redundancy and mobility failover features with a firewall, make sure that the following ports are open:

• UDP 16666 for tunnel control traffic

• IP Protocol 97 for user data traffic

• UDP 161 and 162 for SNMP

Hope this Helps, 

William Kuczmera