2504 software update

[hayden2004]

Hi
I have just bought a new 2504 WLAN controller and 2x 2602 lightweight APs. I can't get them to talk because the controller has v7.2 software and needs to be at least 7.3. The unit has a mfg date oh Oct 12. Is there a way to get the upgrade with it being a new product without having an additional support contract on it?

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[thefranmanatt]

Have you call the 1-800 number yet?

[Scott Fella]

I would also call the vendor that sold you the equipment to see if they can get you the code you want.

Thanks,

Scott

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[Leo Laohoo]

In addition to Scott's recommendation, can you also ask your vendor to provide you with a Cisco Service Contract to allow you to download the 2500 firmware?

Just to give you a heads-up, please don't be fooled by your vendor to purchase a "maintenance contract" with your 2600 AP as all 802.11n-capable APs now have Cisco Limited Lifetime Warranty.   You may need a maintenance contract to the 2504 should it fail.