3500 series access point is not working on WS-C3550-24PWR-SMI

[Puneet Gupta]

Hi

We have Cisco 3501i access points in our network.I want to connect with 3550 switch but access point is not working and getting the below error

controller port error.

IOS image --=c3550-i9q3l2-mz.121-20.EA1a.bin

Switch Model---WS-C3550-24PWR-SMI

I want to know ,this access point is supported on this switch ?

Thanks & Regards

Puneet Gupta

91-9911338977

[Scott Fella]

That switch should be able to power up that AP. if you have other PoE devices you might want to see if you have enough power.

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[Puneet Gupta]

no PoE device is connected on this switch.

i will share the reuired logs asap.

[Scott Fella]

Take a look at this thread. Might want to upgrade the code on the switch also.

Show power-inline will show you if the AP is drawing power or what the AP and switch negotiated at.

https://supportforums.cisco.com/thread/2034863

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[Puneet Gupta]

Hi Fella

only access point is connected to that switch and getting the error in attached logs.

Also i am attaching the boot up process which you have suggested.

Which IOS image i need to use ?

[Scott Fella]

I would just load the latest. If you look at that link I previously posted. They upgraded to a certain firmware that fixed their issue. Yours might be different but I would go through that post to see what was done and compare it to yours.

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[Scott Fella]

Console into the AP and then plug it into the switch. Attach the output as long as it does power up the AP.

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[Puneet Gupta]

Hi Fella

Please go through the link

http://www.cisco.com/global/AP/switching/product/3550/c3550_qp.pdf

In this ,this is written

Q. Does the Catalyst 3550-24 PWR switch support the upcoming 802.3af inline power standard?

A. This switch will support the Cisco inline power implementation and 15.4W/port on all 24 ports. 802.3af

compliance cannot be claimed due to the current status of the proposed standard (draft form) and litigation involving

an alleged patent violation for the power disconnect portion of this standard. Full 802.3af compliance is dependent

on the outcome of this litigation. Vendors claiming current support for this standard should also inform their

customers of the risk associated with draft standard claims. The 802.3af standard is expected to be ratified Q2CY03.

Backward compatibility will ensure that previously sold Cisco IP phones and wireless access points will be compatible

with the new Catalyst 3550 inline power switch. Development of an 802.3af inline power Catalyst 3550 switch has

been difficult because of the uncertainty that has existed in the formation of the final IEEE standard.

What is meaning of this ? is 3550 supports PoE or Not ?

[Scott Fella]

I have a 3550 in my lab, not up anymore, but I was able to power up all my APs except for the 1252. 802.3af standard was a standard after the 3550's were made. If your ports can supply 15.4w then it should power up the AP. if not, you can always get an AC adapter or a power injector to power up the AP.

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[Puneet Gupta]

i have also tried with power adapter but still access point is powered on but continuoulsy rebooting and even not able to ping the access point IP.

The same acces spoint is working fine with 3750 switch taht we have in our network but not with 3550.

[Scott Fella]

The 3500 requires a WLC and that is why it's rebooting. Do you have a WLC?

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[Puneet Gupta]

yes

The same access point working fine with 3750 switch with same configuration done on the port however it is not working with 3750 switch.

[Scott Fella]

Post the console output and we can review.

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[Puneet Gupta]

not working with 3550 switch and we have two 3550 switches and we are facing the same issue o both switches.

That switch has only 10/100 port .

do 3500 series access point supported on 3550 switches ?

[Scott Fella]

Posting the output when consoled into the AP will verify what's happening. It is normal for the lightweight ap to reboot if it doesn't join a WLC. If you don't have a WLC then you will need to convert the ap to autonomous. If you do have a WLC, make sure the AP is connected to a vlan that has dhcp and put the ap and the WLC on the same vlan.

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