3850 Web Auth Issue with IE

[Roger Alderman]

Hi All

Has anyone come across this issue?

A 3850 running 3.3 code has been successfully set up with a Guest WLAN using Web Auth.

Everything works fine apart from when using an IE Browser.

In this instance the client connects and a re-direct occurs.

The client then gets a security warning about the controller since there is no public certificate installed and the controller is using a self signed certificate.

The client accepts the warning and proceeds to get the login page.

The client logs in but before getting the successfully logged in page he gets another security warning about the controller.

This does not happen with any other browser.

Any ideas?

Regards

Roger

[singhmanaspratap]

Hi Roger,

Does it says ' There is a problem with this website's security certificate' or something like that.

If yes then it is usual and happens sometimes with IE. You would need to install the ssl cert on the WLC.

Thanks and regards,

Manas Pratap Singh

[Roger Alderman]

The fact that the client gets a security warning is acceptable.

The customer doesn't want to buy a public certificate so he accepts that the client will get the security warning.

This is normal behaviour.

What is not normal is to then get a second security warning before the successful login page is presented. This is what I'm trying to prevent as it does not occur when using other browsers and I've never seen it happen with legacy controllers when using IE either.

Regards

Roger