7925 configuring IP

[tinaausloos]

Intermttently wireless phones go into configuring IP for no reason. may fix itself right away or it may take hours to come back online. Any ideas?

Thanks

Tina  

[migilles]

Ensure you are using 792x firmware version 1.4.4.3.

If using a Cisco WLAN Controller, then I recommend to use one of the following versions:

7.0.240.0, 7.2.110.0, 7.3.101.0, 7.4.100.0

Otherwise, ensure there are no issues with the WLC/AP or network configuration.

If roaming across L2 boundaries, ensure L3 mobility is enabled or that the new L2 network is configured correctly.

If you still have issues, please open a case with TAC case for further troubleshooting.

[abwahid]

Hi,

For this kind of situation, it seems your access-point is rebooting, make sure your access-point is accurately powered and working OK.