access points are directly connected to 2016 wlc but not functional

[Sandeep Choudhary]

Hello All,

access points are directly connected to 2016 wlc.

Event log from the wlc

AP event log download completed.

======================= AP Event log Contents =====================

*Mar 1 00:00:30.157: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Mar 1 00:00:30.161: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset

*Mar 1 00:00:30.190: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up

*Mar 1 00:00:30.191: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset

*Mar 1 00:00:30.204: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up

*Mar 1 00:00:31.190: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up

*Mar 1 00:01:00.088: %LWAPP-3-CLIENTEVENTLOG: Did not get vendor specific options from DHCP.

*Mar 1 00:01:00.088: %LWAPP-3-CLIENTEVENTLOG: Did not get log server settings from DHCP.

*Mar 1 00:01:00.089: %LWAPP-3-CLIENTEVENTLOG: Did not get any DNS options from DHCP.

*Mar 1 00:01:00.089: %LWAPP-3-CLIENTEVENTLOG: Performing DNS resolution for CISCO-LWAPP-CONTROLLER

*Mar 1 00:01:00.089: %LWAPP-3-CLIENTERRORLOG: DNS Name Lookup: could not resolve CISCO-LWAPP-CONTROLLER

*Mar 1 00:01:12.094: %LWAPP-5-CHANGED: LWAPP changed state to JOIN

*Mar 1 00:01:12.094: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down

*Mar 1 00:01:12.094: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down

*Mar 1 00:01:12.094: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down

*Mar 1 00:01:12.095: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down

(Cisco Controller) >show port summary

           STP   Admin   Physical   Physical   Link   Link
Pr  Type   Stat   Mode     Mode      Status   Status  Trap     POE
-- ------- ---- ------- ---------- ---------- ------ ------- ---------
1  Normal  Forw Enable  Auto       100 Full   Up     Enable  N/A
2  Normal  Disa Disable Auto       Auto       Down   Enable  N/A
3  Normal  Disa Disable Auto       Auto       Down   Enable  N/A
4  Normal  Disa Disable Auto       Auto       Down   Enable  N/A
5  Normal  Disa Disable Auto       Auto       Down   Enable  N/A
6  Normal  Disa Disable Auto       Auto       Down   Enable  N/A
7  Normal  Forw Enable  Auto       100 Full   Up     Enable  Enable  (Power On )
8  Normal  Forw Enable  Auto       100 Full   Up     Enable  Enable  (Power On )

but still access points are not functional ????

any idea ??

Regards

[Scott Fella]

You can get an AP up on one of the PoE ports on a 2106 or 2540, but its just not supported by TAC.  I ould maybe try to connect it to a PoE switch or even the other PoE port on the 2106 just in case the PoE is having issues.

[Scott Fella]

Try a different port or a PoE switch. This can help determine if the radio went bad, but your 2.4ghz is working so you should be okay there.

Sent from Cisco Technical Support iPhone App

[Sandeep Choudhary]

I have only 2 ports which support POE and i have 2 aps connected to these ports.

see the image: