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2072
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10
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Admin/Operation Status Disabled After Rebooting

mahdi.rashgi
Level 1
Level 1

Dear Colleagues

I have some Issues with some of my AIR-CAP2702I-A-K9 APs, The problem is after registering the controller their radios are disabled, then after enabling radios the status will change to disabled (After rebooting or randomly). I am using just one Regulatory domain(US) on my WLC and i am using INJ-4 as my power injector. I have configured Power Injector State to override and no success. here is some details:

AP Model: AIR-CAP2702I-A-K9

Controller: Type: Virtual Controller

Controller Air-OS Released Checked:  8.3.102.0 and 8.1.111.0

AP Logs:

*Feb 27 04:45:37.231: %CAPWAP-5-SENDJOIN: sending Join Request to 172.31.15.15
*Feb 27 04:45:38.111: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to interface is getting down
*Feb 27 04:45:38.123: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Feb 27 04:45:38.123: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to channel change from 1 to 1
*Feb 27 04:45:38.175: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to interface is getting down
*Feb 27 04:45:38.179: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Feb 27 04:45:38.791: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to channel change from 36 to 44
*Feb 27 04:45:38.831: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller vWLC-LAB
*Feb 27 04:45:38.895: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 172.31.15.15:5246
*Feb 27 04:45:39.123: %LWAPP-4-CLIENTEVENTLOG: Not sending change state post as the radio admin is down, lrad state = 5
*Feb 27 04:45:39.123: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Feb 27 04:45:39.179: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Feb 27 04:45:48.991: AP has SHA2 MIC certificate - Using SHA2 MIC certificate for DTLS.

Controller Output for "show ap config 802.11b":

Attributes for Slot  0
    Radio Type................................... RADIO_TYPE_80211n-2.4
    Administrative State ........................ ADMIN_DISABLED
    Operation State ............................. DOWN
    Operation State Down Cause................... Radio Admin State Change
    Operation State Down Code.................... AP_IF_TRAP_CONFIG_RADIO
    Mesh Radio Role ............................. ACCESS
    Radio Role .................................. Client Serving (Remote)
    CellId ...................................... 0

Best Regards

4 Replies 4

Leo Laohoo
Hall of Fame
Hall of Fame

Console into the AP and post the complete output to the command "sh ip interface brief". 

Please attach the "event.log" file from the AP into the thread.

Dear Leo Laohoo

Here is the output

#sh ip interface brief
Interface                  IP-Address      OK? Method Status                Protocol
BVI1                       172.31.15.101   YES DHCP   up                    up
BVI2                       unassigned      YES unset  down                  down
BVI3                       unassigned      YES unset  down                  down
BVI4                       unassigned      YES unset  down                  down
Dot11Radio0                unassigned      NO  unset  administratively down down
Dot11Radio0.1              unassigned      YES unset  administratively down down
Dot11Radio0.18             unassigned      YES unset  administratively down down
Dot11Radio0.19             unassigned      YES unset  administratively down down
Dot11Radio0.20             unassigned      YES unset  administratively down down
Dot11Radio1                unassigned      NO  unset  administratively down down
Dot11Radio1.1              unassigned      YES unset  administratively down down
Dot11Radio1.18             unassigned      YES unset  administratively down down
Dot11Radio1.19             unassigned      YES unset  administratively down down
Dot11Radio1.20             unassigned      YES unset  administratively down down
GigabitEthernet0           unassigned      NO  unset  up                    up
GigabitEthernet1           unassigned      NO  unset  administratively down down
NVI0                       172.31.15.101   YES unset  up                    up
Virtual-WLAN0              unassigned      NO  unset  up                    up
Virtual-WLAN0.1            unassigned      NO  unset  up                    up
Virtual-WLAN0.2            unassigned      NO  unset  up                    up
Virtual-WLAN0.3            unassigned      NO  unset  up                    up
Virtual-WLAN0.4            unassigned      NO  unset  up                    up
Virtual-WLAN0.5            unassigned      NO  unset  up                    up
Virtual-WLAN0.6            unassigned      NO  unset  up                    up
Virtual-WLAN0.7            unassigned      NO  unset  up                    up
Virtual-WLAN0.8            unassigned      NO  unset  up                    up
Virtual-WLAN0.9            unassigned      NO  unset  up                    up
Virtual-WLAN0.10           unassigned      NO  unset  up                    up
Virtual-WLAN0.11           unassigned      NO  unset  up                    up
Virtual-WLAN0.12           unassigned      NO  unset  up                    up
Virtual-WLAN0.13           unassigned      NO  unset  up                    up
Virtual-WLAN0.14           unassigned      NO  unset  up                    up
Virtual-WLAN0.15           unassigned      NO  unset  up                    up
Virtual-WLAN0.16           unassigned      NO  unset  up                    up

Feb 27 06:04:08.279: %EVT-3-ERR_TRACE: Power Table corruption: Domain  Channel [0:0] 0 number of legal antenna gains
 -Traceback= 1475BD4z 18057E8z 1796174z 1BA36D0z 1B953FCz 1B148C0z 1B0BCB0z 1A95FFCz 1ABA9F8z 1ACED78z 1AC61C4z 1ACE384z 1AB31E
Feb 27 06:04:08.355: %EVT-5-CFG: lwapp_SetCurrentChannel : conf->channel_width = 0,conf->ext_channel = 0, phyHT->CurrentFrequen
 -Traceback= 1475BD4z 18057E8z 1796174z 1BA36D0z 1BA4208z 1B86344z 1B10D00z 1B149A4z 1B0BCB0z 1A95FFCz 1ABA9F8z 1ACED78z 1AC61C

Could you please load 8.2.141.0 and see if there is/are any improvement(s)?

Dear Leo Laohoo

Thank you very much, the problem is resolved, it happens when i enable Out Of Box RF Profile even if i have changed the AP WLAN profile it persist on disabled state, i have never seen this problem before, i am trying to find out why this is happening

Best Regards

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