AIR-AP1252AG-C-K9 fault

[sampleking]

Hi all,

yesterday I have my AIR-AP1252AG-C-K9 failed, I cannot access it via IP and I also cannot find it via CDP.

when i connect the power, the ethernet and radio lights go to red and status light goes orange/amber immediately and keep this all the time. see the attached pic.

if i try to hold the mode button from when i connect the power, all three lights keep off and never be on unless you leave the mode button along and re-connect the power.

and there is NO output from the sierial console.

any idea on what is the problem and how to fix it?

thank you very much.

[Scott Fella · Accepted solution]

You need to RMA the device. Nothing else you can do.

Sent from Cisco Technical Support iPhone App

[sampleking]

thank you very much for your quick reply, but what is RMA?

[Scott Fella]

You open a tac case and you request a RMA or a "return merchandise authorization".  They will replace the AP.

Thanks,

Scott

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