AIR-AP3802E-D-K9 - Capwap process not ready yet. Try after few moments.

[Upender]

Hi Guys,

I’m having an issues with cisco AP 3802E.

When I try to assign static IP Address getting below error. Please help me on this.

Capwap process not ready yet. Try after few moments.  

I was done some troubleshoot please find below

#capwap ap restart

Capwap process not ready yet. Try after few moments.

#ap-type capwap

Capwap process not ready yet. Try after few moments.

#capwap ap ip 192.xx.x.101 255.255.0.0 192.xx.xx.1

Capwap process not ready yet. Try after few moments.

CAPWAP socket is not ready, save static IP addr to config file.

#capwap ap primary-base XX 192.xx.xx.109

Capwap process not ready yet. Try after few moments.

AP Running Image : 8.2.151.0
Primary Boot Image : 8.2.151.0
Backup Boot Image : 0.0.0.0

[Jhosbell Verdesca De Aguiar · Accepted solution]

That usually happens when the AP boots. After a few minutes you should be able to configure the AP. If you are not, then you may be hitting this issue https://www.cisco.com/c/en/us/support/docs/field-notices/701/fn70143.html

If it is only one AP, open a TAC case to get it recovered.

[Leo Laohoo]

---

@Upender wrote:

AP Running Image : 8.2.151.0 

---

Uh-oh.  Post the complete output to the AP command "sh inventory". 

NOTE:  It is important NOT to edit the serial number.

[Upender]

hi Leo,

Please find output to the AP command "sh inventory"

AME: AP3800, DESCR: Cisco Aironet 3800 Series (IEEE 802.11ac) Access Point
PID: AIR-AP3802E-D-K9 , VID: V04, SN: FGL2214A35Q

[Leo Laohoo]

Raise a TAC Case and get TAC to upload a different AP firmware to this AP.

[Upender]

Hi Leo,

We don't have TAC support.
I was tried upload new firmware to break ap boot order but it's going u-boot>>

can you help me here how to upload firmware through  u-boot>>

[Leo Laohoo]

If the AP is in u-boot, what happens when you enter the command "dhcp"?
Post the complete output to the u-boot command "pri".

[fmproit]

I have the same problem too.
conversion to capwap to mobility ...
it does not take the dhcp from the "router" and I can not send the new firmware to TFPT.


 waiting for POE negotiation to complete
.....
always in loop

wired0: stopped config down up
wired0: started
aptrace_register_sysproc_fn: duplicate registeration for 'wired'

 Waiting for uplink IPv4 / IPv6 configuration
 Waiting for uplink IPv4 / IPv6 configuration


example:
capwap ap ip 192.168.88.10 255.255.255.0 192.168.88.1

> show ip interface brief

Interface IP-Address Method Status Protocol Speed
wired0 unassigned unset down up n / a
wired1 unassigned unset down down n / a
wifi0 unassigned unset administatively down down n / a
wifi1 unassigned unset administatively down down n / a
srcr6 unassigned unset up up n / a


My serial is not on the defective list.

Cisco AIR-AP3802I-E-K9 ARMv7
AP Running Image: 8.3.140.6
Primary Boot Image: 8.3.140.6
Backup Boot Image: 8.3.134.79

# Booting kernel from Legacy Image at 02000000 ...
   Image Name: Barbados Firmware Image
   Created: 2018-03-19 22:34:28 UTC
   Image Type: ARM Linux Multi-File Image (uncompressed)





this is my env:

u-boot >> pri

BOOT = part2 (modify to part1)
DRAWER = max
ENABLE_BREAK = 1
FACTORY_RESET = 1
MALLOC_len = 5
MANUAL_BOOT = 0
MEMORY_DEBUG = 0
MPmode SMP =
autoload = yes
baud rate = 9600
boorcmd = nandboot
bootcmd = nandboot
BootDelay = 3
bootfile = board_init_barbados2k.img
cacheShare = no
disaMvPnp = no
eeeEnable = no
enaClockGating = no
enaCpuStream = no
enaFPU = yes
enaMonExt = no
enaWrAllo = no
eth1addr = 00: 50: 43: 00: 02: 01
eth1mtu = 1500
eth2addr = 00: 50: 43: 00: 00: 01
eth2mtu = 1500
ethact = egiga2
ethaddr = 00: 50: 43: 00: 02: 01
ethmtu = 1500
ethprime = egiga2
factory-reset = yes
fdt_high = 0x2000000
image_name = part.bin
initrd_high = 0xffffffff
limit_dram_size = yes
LoadAddr = 0x02000000
loads_echo = 0
mtddevname = fs
mtddevnum = 2
mtdids = nand0 = armada-nand
mtdparts mtdparts = = armada-nand: 1m (oops), 1m (reserved), - (fs)
nandEcc nfcConfig = = 4bitecc
netretry = no
partition = nand0,2
pcieTune = no
pexMode = RC
stderr = serial
stdin = serial
stdout = serial
yuk_ethaddr = 00: 00: 00: EE: 51: 81

Environment size: 966/65532 bytes
u-boot >>

how can I update the firmware ????

[Leo Laohoo]

From u-boot, enter the command "dhcp" and see what happens next.

[fmproit@yahoo.it]

u-boot>> dhcp
SF: Detected N25Q32A with page size 64 KiB, total 4 MiB
Uncompressing AQ phy firmware...
mvEgigaInit: egiga2 mvNetaPortEnable failed (error)
mvEgigaInit: egiga2 failed
mvEgigaInit: egiga1 mvNetaPortEnable failed (error)
mvEgigaInit: egiga1 failed

[Leo Laohoo]

Can you plug a PC into the same port and see if the PC can get a valid IP address?

[Upender]

Hi Fmproit,

Raise a TAC Case and get TAC to upload a different AP firmware to this AP.

That usually happens when the AP boots. After a few minutes you should be able to configure the AP. If you are not, then you may be hitting this issue https://www.cisco.com/c/en/us/support/docs/field-notices/701/fn70143.html

If it is only one AP, open a TAC case to get it recovered.

[fmproit@yahoo.it]

Leo: obviously the 2 devices are on the same lan with dhcp from router

My serial number is not in the list of defects

If you explain how to load a new firmware from u-boot can I do it without opening a TAC ???

[Leo Laohoo]

---

fmproit@yahoo.it wrote:

Leo: obviously the 2 devices are on the same lan with dhcp from router

---

When the AP was in u-boot, you entered the command "dhcp".  This would've enabled the AP to obtain a valid IP address.  But it didn't.  So I suspect something is wrong with the DHCP config.

[fmproit@yahoo.it]

with the dhcp command I always have the usual error.
The Ap is connected directly to the router, like all other devices.

u-boot >> dhcp
SF: Detected N25Q32A with page size 64 KiB, total 4 MiB
Uncompressing AQ phy firmware ...
mvEgigaInit: egiga2 mvNetaPortEnable failed (error)
mvEgigaInit: egiga2 failed
mvEgigaInit: egiga1 mvNetaPortEnable failed (error)
mvEgigaInit: egiga1 failed