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2919
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0
Helpful
10
Replies

Aironet 1242ag no longer working after software installation

wbatizvegas
Level 1
Level 1

‎03-15-2011 08:13 AM - edited ‎07-03-2021 07:57 PM

We killed an aironet 1242AG access point - someone installed the LWAPP software and it

either got corrupted or the software itself changes the way the device functions dramatically.  In any

case we want to revert it back to the way it is supposed to be but the web browser interface no longer works and TFTP

doesn't seem to work either - We've tried a factory default reset but that doesn't do anything.

Here's an error we're seeing at boot:

Extracting files...
extracting info (283 bytes)
c1240-k9w7-mx.124-25d.JA/ (directory) 0 (bytes)
c1240-k9w7-mx.124-25d.JA/html/ (directory) 0 (bytes)
c1240-k9w7-mx.124-25d.JA/html/level/ (directory) 0 (bytes)
c1240-k9w7-mx.124-25d.JA/html/level/1/ (directory) 0 (bytes)
ERROR: Problem extracting files from archive.Loading "flash:/c1240-rcvk9w8-mx/c1

I can provide with a full config file if requested.

Thanks

Labels:
0 Helpful
10 Replies 10

Surendra BG
Cisco Employee
Cisco Employee

‎03-15-2011 08:16 AM

Hi,

The AP is in Rommon mode i guess AP: prompt.. Please follow the below steps to get the issue resolved!!

https://supportforums.cisco.com/docs/DOC-14636

Even LEO's may help you much easier in the above doc..

lemme know if this answered your question!!

Regards

Surendra

Regards
Surendra BG
0 Helpful

wbatizvegas
Level 1
Level 1
In response to Surendra BG

‎03-15-2011 08:26 AM

this is what the prompt shows.... It's not the regular ap: prompt =>  AP0016.47b2.1e60>

Also we are not able to cause it to break when it starts inflating the image -  using putty or secure crt

0 Helpful

Surendra BG
Cisco Employee
Cisco Employee

‎03-15-2011 08:29 AM

ok!! What does Show version command say?? if its telling if we are running RCVK image.. then please use the below doc to convert the same to autonomous..

https://supportforums.cisco.com/docs/DOC-14960

Lemme know if this answered your question!!

Regards

Surendra

Regards
Surendra BG
0 Helpful

wbatizvegas
Level 1
Level 1
In response to Surendra BG

‎03-15-2011 08:40 AM

Cisco IOS Software, C1240 Software (C1240-RCVK9W8-M), Version 12.4(21a)JA2, RELEASE SOFTWARE (fc1)

LWAPP image version 3.0.51.0

and it is flashing green - yellow - amber continually

0 Helpful

Surendra BG
Cisco Employee
Cisco Employee
In response to wbatizvegas

‎03-15-2011 08:43 AM

Hi,

The AP is in LWAPP mode.. please convert the same using the below link..  LWAPP to IOS conversion..

https://supportforums.cisco.com/docs/DOC-14960

Download the 1242 Autonomous image from our website and the follow the step by step procedure.

Regards

Surendra

Regards
Surendra BG
0 Helpful

wbatizvegas
Level 1
Level 1
In response to Surendra BG

‎03-15-2011 09:11 AM

Hi again - we are seeing a little progress here - after getting the tftp process to start

we see the following stuff and then eventually there's an error.

*Mar 1 00:16:55.397: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Mar 1 00:16:55.403: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.
*Mar 1 00:16:55.506: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER.sequoiap.net
*Mar 1 00:16:55.610: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROLLER.sequoiap.net. [timed out]

Premature end of tar file
ERROR: Problem extracting files from archive.
archive download: takes 59 seconds

So the process is not completing.  I've downloaded the following file:

c1240-k9w7-tar.124-25d.JA.tar

Perhaps if we can get the device to stop trying to do dhcp?  But no idea how to supress that.

0 Helpful

Surendra BG
Cisco Employee
Cisco Employee
In response to wbatizvegas

‎03-15-2011 10:20 AM

Hi,

Please issue the command

debug capwap client no-reload

debug capwap console cli

and the assign the ip address to the fa or the gig interfae of the AP and then do the archive download command as per the document.. this will help you!!

Regards

Surendra

Regards
Surendra BG
0 Helpful

wbatizvegas
Level 1
Level 1
In response to Surendra BG

‎03-15-2011 11:20 AM

It is doing this -


AP0016.47b2.1e60#debug capwap client no-reload
CAPWAP ignore internal reload debugging is on
AP0016.47b2.1e60#debug capwap console cli
This command is meant only for debugging/troubleshooting
Any configuration change may result in different
behavior from centralized configuration.

CAPWAP console CLI allow/disallow debugging is on
AP0016.47b2.1e60#config t
Enter configuration commands, one per line.  End with CNTL/Z.
AP0016.47b2.1e60(config)#int fa 0
AP0016.47b2.1e60(config-if)#ip address 192.168.1.216 255.255.255.0
AP0016.47b2.1e60(config-if)#end
AP0016.47b2.1e60#
*Mar  1 00:06:18.015: %SYS-5-CONFIG_I: Configured from console by console
AP0016.47b2.1e60#

    package info:
    Version Suffix: k9w7-.124-25d.JA
    Image Name: c1240-k9w7-mx.124-25d.JA
    Version Directory: c1240-k9w7-mx.124-25d.JA
    Ios Image Size: 5007872
    Total Image Size: 5755392
    Image Feature: WIRELESS LAN
    Image Family: C1240
    Wireless Switch Management Version: 7.0.94.21
Extracting files...
c1240-k9w7-mx.124-25d.JA/ (directory) 0 (bytes)
c1240-k9w7-mx.124-25d.JA/html/ (directory) 0 (bytes)
c1240-k9w7-mx.124-25d.JA/html/level/ (directory) 0 (bytes)
c1240-k9w7-mx.124-25d.JA/html/level/1/ (directory) 0 (bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/appsui.js (557 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/back.shtml (506 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/cookies.js (5026 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/forms.js (17486 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/sitewide.js (16548 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/config.js (24933 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/stylesheet.css (3214 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/popup_capabilitycodes.shtml.gz (1015 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/filter.js.gz (1801 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/filter_vlan.js.gz (1461 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/filter_mac_ether.js.gz (1710 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/security.js.gz (957 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/vlan.js.gz (955 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ssid.js.gz (4098 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/dot1x.js.gz (982 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/network-if.js.gz (2080 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/stp.js.gz (952 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_assoc.shtml.gz (6087 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_event-log.shtml.gz (4398 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_home.shtml.gz (6949 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_network-if.shtml.gz (4063 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_network-map.shtml.gz (4356 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_services.shtml.gz (4185 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_system-sw.shtml.gz (3382 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_contextmgr.shtml.gz (4187 bytes)
c1240-k9w7-mx.124-25d.JA/html/level/1/images/ (directory) 0 (bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/ap_title_appname.gif (2115 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button.gif (1211 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_1st.gif (1171 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_cbottom.gif (318 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_current.gif (1206 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_endcap.gif (878 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_encap_last.gif (333 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_last.gif (386 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_nth.gif (1177 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_leftnav_dkgreen.gif (869 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_leftnav_green.gif (879 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_leftnav_upright.gif (64 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_leftnav_yellow.gif (881 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/arrowdown_red.gif (108 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/arrowup_green.gif (108 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/corner_ur_7.gif (53 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/dkgreenmask11_up.gif (113 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/dkgreenmask28_upright.gif (110 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/grn_vertlines_bottom.gif (149 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/grn_vertlines_top.gif (141 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/hinav_plus.gif (56 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/left_bkg.gif (146 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/list_data.gif (122 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/logo.gif (29454 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/pixel.gif (49 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/sitewide_downleft.gif (53 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/sitewide_help_off.gif (934 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/sitewide_help_on.gif (934 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/sitewide_print_off.gif (111 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/sitewide_print_on.gif (111 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/spacer.gif (49 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/whitemask11_botleft.gif (62 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/whitemask11_upright.gif (61 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/event_alert.gif (73 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/event_critical.gif (73 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/event_debugging.gif (73 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/event_emergency.gif (73 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/event_error.gif (73 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/event_information.gif (73 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/event_notification.gif (73 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/event_warning.gif (73 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/check_mark.gif (71 bytes)
c1240-k9w7-mx.124-25d.JA/html/level/15/ (directory) 0 (bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_assoc_adv.shtml.gz (4637 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_event-log_config-options.shtml.gz (6199 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_event-log_notif-options.shtml.gz (3187 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_express-setup.shtml.gz (11588 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_express-security.shtml.gz (13867 bytes)!
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/def_broadcast-ssid.shtml.gz (1259 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/def_no-security.shtml.gz (1578 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/def_eap-security.shtml.gz (1787 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/def_wep-security.shtml.gz (1593 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/def_wpa-security.shtml.gz (1849 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_network-if_ipaddress.shtml.gz (5075 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_network-if_802-11.shtml.gz (6896 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_network-if_802-11_b.shtml.gz (6832 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_network-if_802-11_c.shtml.gz (25249 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/dBm_mW_translation_table.shtml.gz (1509 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_network-if_802-11_d.shtml.gz (4546 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_network-if_ethernet.shtml.gz (4888 bytes)
*Mar  1 00:07:20.944: %CAPWAP-5-STATIC_TO_DHCP_IP: Could not discover WLC using static IP. Forcing AP to use DHCP...
*Mar  1 00:07:30.596: %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 192.168.1.165, mask 255.255.255.0, hostname AP0016.47b2.1e60
*Mar  1 00:07:30.970: %CAPWAP-3-ERRORLOG: Invalid event 29 & state 4 combination.
*Mar  1 00:07:30.970: %CAPWAP-3-ERRORLOG: SM handler: Failed to process timer message.
*Mar  1 00:07:30.970: %CAPWAP-3-ERRORLOG: Failed to handle timer message.
*Mar  1 00:07:30.970: %CAPWAP-3-ERRORLOG: Failed to process timer message.
*Mar  1 00:07:30.970: %CAPWAP-3-ERRORLOG: Discovery interval timer expiry handler failed..
Translating "CISCO-CAPWAP-CONTROLLER.xxxx.net"...domain server (xx.xyz.176.zzz)

Translating "CISCO-LWAPP-CONTROLLER.xxxx.net"...domain server (xx.xyz.176.zzz)

*Mar  1 00:07:35.473: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Mar  1 00:07:36.486: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.
*Mar  1 00:07:36.589: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER.xxxx.net
*Mar  1 00:07:36.690: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROLLER.xxxx.net [timed out]

Premature end of tar file
ERROR: Problem extracting files from archive.
archive download: takes 32 seconds

AP0016.47b2.1e60#

0 Helpful

wbatizvegas
Level 1
Level 1
In response to wbatizvegas

‎03-16-2011 09:33 AM

so no other ideas as to why the upload of the image keeps failing?

0 Helpful

Leo Laohoo
Hall of Fame
Hall of Fame
In response to wbatizvegas

‎03-16-2011 02:44 PM

Try this option below:

Using a TFTP Server to Return to a Previous Release

0 Helpful
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