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All the wireless access points suddenly dropped

Max5
Level 1
Level 1

Hi everyone,

Recently encountered a problem, the AP will suddenly be collectively disconnected, and the controller cannot be managed by logging in to the web. At the beginning, it took about 1 hour to complete the ap registration. Now the registration is completed automatically in about 10 minutes. It appears once a week on average, and it has appeared nearly seven or eight times so far.
There are more than 40 APs, some of which are older models, 1200, 1400, 1600, and the controller is 2504.
The following is the log record of the most recent failure. Someone reported that there was no network at 11:40 on August 3, and related screenshots at that time.
192.168.52.52 is the AC management address. There are many types of error records in the log. Can you help us find out what causes all APs to be offline collectively?

1 Reply 1

Scott Fella
Hall of Fame
Hall of Fame
If I had to guess, if your controller is not manageable and the aps drop or the wireless is not working, it might be your controller going bad or possible one of the ports. Swap out the patch cables and check the switch port for any errors, but I would start there.
-Scott
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