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Welcome to the Cisco Community Ask Me Anything Event   Welcome to the Cisco Community Ask Me Anything conversation. Submit your questions from Monday, September 14, 2026 through Monday, September 28, 2026. Our experts Shree Hari AB and Suman Sinha wi...

Shree Hari AB.jpeg Screenshot 2026-09-11 at 3.12.04 PM.png

I am having  a Cisco 5520 WLAN Controller and 120 Access points associated with the same.My Controller is currently running software version of 8.2.141.0. Now i have to add Air AP 1815i into the same controller.For the same ,Do i have to upgrade my s...

FayasSalam95 by • Frequent Visitor
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  • 2 replies
  • 0 Helpful votes

Hello All, I have upgraded our wireless infrastructure from Gibraltar 16.12.4a to Amsterdam 17.3.3. The service works well, but the GUI does not load some configurations and keep looping when trying to lead others. We have C9800-L-F as WLC and 9120AX...

 After factory resetting the AP's this is what i am getting...No connection to the WLC. This happened to two AP's out of 4.*Mar 1 00:00:13.514: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed (15)*Mar 1 00:00:13.517: *** CRASH_LO...

JDT69RR by • Level 2
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  • 7 replies
  • 0 Helpful votes

Hey Meraki Community,I am having an issue with some devices that I whitelisted for a specific SSID. I have this SSID advertised at several facilites, and have group policies that block all access except for the whitelisted devices. This was working, ...

mcfleming500 by • Community Member
  • 4709 Views
  • 3 replies
  • 0 Helpful votes

We have newly deployed Catalyst C9800-L-K9 Wireless Controller. The Authentication method is PSK and 802.1x. Tried to connect the Wi-Fi from laptop and mobiles but getting Error for Android 11 Mobiles. Rest of mobiles are able to connect. We tried fo...

dhivakar by • Community Member
  • 3860 Views
  • 2 replies
  • 0 Helpful votes

Hi everybody,Here I have a problem that I think is quite difficult for me to identify what the problem is. Then I came to this forum to ask you guys.So the problem is that our Access Point always changes its IP address. I don't know why but it never ...

XJoss by • Community Member
  • 2252 Views
  • 5 replies
  • 0 Helpful votes

I have 3 AIR-AP3800 that somehow are not joining to the WLC out of the blue, I have 4 other ap's on the same switch but they are 3500'sI believe it is a license issue, as the license count on cli shows 50/50 but in the web interface it shows 45/50  *...

I have two different VLan's for this Access Point. I have a switch port 47 on a 3750X POE Switch configured per below: interface GigabitEthernet1/0/47switchport access vlan 10switchport trunk encapsulation dot1qswitchport trunk native vlan 10switchpo...

Resolved! Heatmap

Hi,I am using using Cisco WLC 2500 with some AP type AIR-AP1852E-A-k9.Is there anyway i can get a heatmap?ThanksTazio

Tazio4436 by • Level 5
  • 5654 Views
  • 5 replies
  • 0 Helpful votes

Hi I am seeing loads of DHCP errors across all the sites for a customer with the following message although when I check the client I can see it has got the IP and when I check on the DHCP server I can see it has leased an IP. The DHCP server is set ...

ccie_ma by • Community Member
  • 3929 Views
  • 1 replies
  • 0 Helpful votes

Hi, I was hoping some people in the community could help me understand better the function of the Air Marshal features in Meraki. From what I can tell from my testing with it, it can only block internal rogue SSIDs, but is there any thing we can do a...

scross1 by • Visitor
  • 4857 Views
  • 2 replies
  • 0 Helpful votes
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