10-04-2021 01:33 AM
Hi all,
We have a bunch of brand new 2802i APs that, once plugged in to the network for first time, keep rebooting in a loop.
The APs seems to ask for DHCP but never accept the offer. Also we can't access AP console due to high rate of console output messages. Till now we haven't managed to find a suitable bug in order to provide a WA.
From boot log (incomplete output):
[*08/11/2021 03:07:33.4019] Active version: 8.10.130.0
[*08/11/2021 03:07:33.4047] Backup version: 0.0.0.0
...
[*08/11/2021 03:07:34.2269] Last reload reason : 23: Systemd critical process crash
[*08/11/20[08/11/2021 03:07:34.6800] i2c i2c-2: mv64xxx: I2C bus locked, block: 1, time_left: 0
...
[*08/11/2021 03:08:03.9902] ifconfig: SIOCGIFFLAGS: No such device
[*08/11/2021 03:08:04.0016] ifconfig: SIOCGIFFLAGS: No such device
[*08/11/2021 03:08:04.0494] 00:01.0 PCI bridge: Marvell Technology Group Ltd. Device 6920 (rev 08) (prog-if 00 [Normal decode])
[*08/11/2021 03:08:04.0494] Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr+ Stepping- SERR+ FastB2B- DisINTx-
[*08/11/2021 03:08:04.0494] Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
[*08/11/2021 03:08:04.0494] Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
[*08/11/2021 03:08:04.0494] I/O behind bridge: 0000f000-00000fff
[*08/11/2021 03:08:04.0494] Memory behind bridge: fff00000-000fffff
[*08/11/2021 03:08:04.0494] Prefetchable memory behind bridge: 00000000-000fffff
[*08/11/2021 03:08:04.0494] Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
[*08/11/2021 03:08:04.0494] BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
[*08/11/2021 03:08:04.0494] PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
...
[*08/11/2021 03:08:04.0627] ifconfig: wifi0: error fetching interface information: Device not found
[*08/11/2021 03:08:04.0754] ifconfig: wifi1: error fetching interface information: Device not found
[*08/11/2021 03:08:04.0758] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_set_80211_param ioctl WL_IOCTL_WL_PARAM failed for apr1v0 error No such device
[*08/11/2021 03:08:04.0758] DOT11_DRV[1]: Failed to delete IE. value 96
[*08/11/2021 03:08:04.0758] DOT11_DRV[1]: Failed to configure DTPC IE for vap 0
[*08/11/2021 03:08:04.0870] ifconfig: SIOCGIFFLAGS: No such device
[*08/11/2021 03:08:04.0873] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver:ifconfig apr1v0 up failed
[*08/11/2021 03:08:04.0986] ifconfig: SIOCGIFFLAGS: No such device
[*08/11/2021 03:08:04.0989] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver:ifconfig apr1v0 down failed
[*08/11/2021 03:08:04.1038] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_set_80211_param ioctl WL_IOCTL_WL_PARAM failed for apr1v1 error No such device
[*08/11/2021 03:08:04.1135] DOT11_DRV[1]: Failed to delete IE. value 96
[*08/11/2021 03:08:04.1136] DOT11_DRV[1]: Failed to configure DTPC IE for vap 1
[*08/11/2021 03:08:04.1248] ifconfig: SIOCGIFFLAGS: No such device
[*08/11/2021 03:08:04.1251] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver:ifconfig apr1v1 up failed
[*08/11/2021 03:08:04.1364] ifconfig: SIOCGIFFLAGS: No such device
[*08/11/2021 03:08:04.1368] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver:ifconfig apr1v1 down failed
[*08/11/2021 03:08:04.1409] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_set_80211_param ioctl WL_IOCTL_WL_PARAM failed for apr1v2 error No such device
[*08/11/2021 03:08:04.1410] DOT11_DRV[1]: Failed to delete IE. value 96
[*08/11/2021 03:08:04.1410] DOT11_DRV[1]: Failed to configure DTPC IE for vap 2
[*08/11/2021 03:08:04.1521] ifconfig: SIOCGIFFLAGS: No such device
[*08/11/2021 03:08:04.1525] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver:ifconfig apr1v2 up failed
[*08/11/2021 03:08:04.1637] ifconfig: SIOCGIFFLAGS: No such device
[*08/11/2021 03:08:04.1641] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver:ifconfig apr1v2 down failed
[*08/11/2021 03:08:04.1683] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_set_80211_param ioctl WL_IOCTL_WL_PARAM failed for apr1v3 error No such device
[*08/11/2021 03:08:04.1683] DOT11_DRV[1]: Failed to delete IE. value 96
[*08/11/2021 03:08:04.1684] DOT11_DRV[1]: Failed to configure DTPC IE for vap 3
[*08/11/2021 03:08:04.1797] ifconfig: SIOCGIFFLAGS: No such device
.........
Have you faced a similar issue? It is a hardware based issue and we should proceeed with the RMA of those units? Or is it sw related? In that case is it possible to load a new version from u-boot? Is there any WA?
Thanks in advance.
Best regards
10-04-2021 01:53 AM
Hi,
Last reload reason : 23: Systemd critical process crash
Best would be to contact Cisco TAC and later you may go for RMA.
Regards
Dont forget to arte helpful posts
10-04-2021 02:30 AM
- You may try latest software version (too).
M.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide