AP connection problem

[PuyiZhang7814]

Why do I have so many errors about "Client entered wrong password."?

My computer was connected automatically and I made sure my password was correct.

[ParatrooperJoe]

I disagree with the assessment that it does not affect functionality.

Here is my scenario..... I connect to the network using the correct password and have selected "Auto Connect". I open a web browser and go to a website. The website loads. Everything working. Nice...I can get some work done.... Oh wait... Wifi connection just dropped, and I am no longer online. I try to connect to Wifi network again, and it will not let me connect... says Bad Password.... try again, nope. Bad password. Keep trying... finally it connects and im online. Get back to work, and then boom, dropped wifi again. Logs all show Bad password as the culprit, even though the password was typed in correctly.

How is that "not affecting functionality" ? By the way, that even happened on a brand new computer as well as established devices that had been on the network for some time.

I would like this to be properly investigated by the meraki Support Engineers. We took our entire Campus of 350,000 Square feet (and over 100 Meraki AP) away from Ruckus to Meraki because of how well the system seemed to work and the level of support we were getting.... not instilling confidence at the moment.

[anythinghosted]

Wireless firmware versions MR 27.3 changelog

Bug fixes

• Reduced aggregate upload throughput on 2.4 & 5GHz radio for Windows clients (MR45/MR55)
• Malformed packets received by the BLE radio may cause the MR to reboot (MR42/MR52/MR53/MR84)
• Wireless clients passing minimal amounts of traffic may be displayed as wired clients (All MRs)
• If a client roamed from an MR, and then after 5 minutes roamed back to the original MR, the association was rejected on 802.11w-required SSIDs (802.11ax MRs)
• Interoperability issues with some older clients and/or drivers resulted in the clients getting into states where they could not pass any traffic (802.11ac Wave 2 MRs)
• Scanning radio could enter an invalid state and lead to the MR rebooting (802.11ac Wave 2 MRs)

Known issues

• Under certain conditions, successful WPA2-PSK connections are reported as failed under Wireless Health event logs (All MRs)
• Downstream VOIP RTP Packet Loss (MR42/MR42E/MR52/MR53/MR53E/MR84)
• Sporadic packet loss & instability on Layer 3 roaming & Teleworker VPN SSID's (All MRs)

Looks like they are now acknowledging part of the issue at least. Having moved to WPA3, I don't see the issues any more for the last week in the dashboard. In fact f I look at the failed connections report for the last 2 months, it has no failed connections....

[PawelG]

Running 27.3 for 2 days. No single authentication failure message. In my case it was 802.1x not PSK.

Br, Pawel.

[banfield75]

Anyone more who can confirm 27.3 have solved the issue?

[wayne.ranchuk]

I really hope so.

I would like to upgrade all of my AP's

[PawelG]

It's not.

It's even listed as know issue with 27.3. It says only about PSK authentications but I'm still seeing the problem with 802.1x Meraki Auth SSIDs.

Still do not agree with "known issue" description - that those are false positives.

Br, Pawel

[wayne.ranchuk]

@PawelGthey are defiantly not false positives. at least it is something they are starting to look at though. A few months ago they would not even admit ti was a issue at all.

[PawelG]

27.4 is out, the problem (with PSK) is still listed as known issue.

Already applied on 2 networks with PSK auth and 802.1x auth - seeing "wrong password" or "client failed radius authentication" on both networks.

So no changes here.

Br Pawel.

[Doser]

It's a pity that soo many have this problem.

We upgrade recently from Unifi wifi (never had this problem) to Meraki using MX-100 / MS-210 / MR-33, 42 and 45.

and have connection drops with ping, Zoom and Teams. Other application we don't notice it.

Our devices that encounter network problems with Dell Latitude laptops, sometimes Apple laptops and iPhone's.

Reading this forum looks to me like the first real lead to the solution of this problem.

[banfield75]

Same here... We changed from Unifi to Meraki. We never had problems like this with Unifi. It´s crazy if you look in to how much you pay for Meraki products and licenses. Next time it´s license change we will be able to buy brand new Unifi products for the same cost as Meraki license extension.

[CMR]

Are you having actual issues as we have 100+ APs at 8 sites. I visited 5 this week running either 26.8.1 or 27.4 and didn't have any issues when roaming round the buildings. We have about 20-50 wireless devices at each site at all times and many more when they are open. iPads, iPhones, PDQs, Android phones, Windows laptops, Macbooks, Kiosks etc.

[PawelG]

The problems are not always clearly visible on devices (especially apple IOS devices).

Im my case - the most frequent scenario is that iOS device tries to roam to closer AP, the authentication problem occurs - but iOS device does not pop any error message - it simply stays connected to old AP - which results in lower signal and speed. After some time it tries to roam again - in most cases successfully.

So - the problem is visible only if authentication error occurs on first connection or after wifi in iOS device was disabled and then enabled.

br, pawel.

[Doser]

I wonder how it is possible that this case is solved when the same problem still occurs?

[taugust04]

We are in a similar situation - we just upgraded Residence Halls, and have started to see this issue pop-up as student start to trickle in the campus.

So far it's occurred on a Dell ChromeBook, and an iPhone. Authentication with the correct password (we're not using Radius yet, just WPA2-PSK for now) all IP information is correct, and then no traffic. Move them over to the test un-encrypted SSID, with all the exact same settings, same IP information, and it works fine, no issues.

We did revert back to 25.14 to see if that resolved the issue, but we need to follow up with the students to see if they're reconnecting to the WPA2-PSK encrypted SSID correctly before making any determinations.

[PuyiZhang7814]

HI

When will the official version of R27 be updated?