03-04-2025 12:42 AM
Dear Team
We have done 8 ap renewal purchase, I got 2 pis license out of 4. I have renewed the first license, my 4 ap has been renewed, I am going to renew the remaining 4 ap but it is not allowing me to renew the remaining 4 ap, it is extending the validity of the previous 4 ap.
It would be great if you tell me how I can renew the remaining 4 APs.
03-04-2025 01:34 AM
Can you share a screenshot of how you do the renewal?
03-04-2025 01:38 AM
Assuming you are in Co-termination licensing (which it sounds like you are) - license renewal should cover everything in your dashboard - you can't really do part renewals. The best approach is always to have all your required licences (all the devices you want to stay working) included in one license order, with one matching key. If you have more than one order / key, what you can do is apply the first key as a renewal, then use the second as 'license more devices'
03-04-2025 09:17 AM
The answer by @GreenMan is correct.
Rather than doing a renewal with your second licence, you could "add" it as additional licences.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide