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AP2802E AP not joining the WLC 2504. Console logs below. Please Assist

manvitha-karre
Level 1
Level 1

[*09/04/2024 18:35:52.0000]
[*09/04/2024 18:35:52.0001]
[*09/04/2024 18:35:52.0001] CAPWAP State: DTLS Setup
[*09/04/2024 18:35:52.3783]
[*09/04/2024 18:35:52.3783] CAPWAP State: Join
[*09/04/2024 18:35:52.3797] Sending Join request to 10.48.40.45 through port 5272
[*09/04/2024 18:35:52.3817] Join Response from 10.48.40.45
[*09/04/2024 18:35:52.4615] HW CAPWAP tunnel is ADDED
[*09/04/2024 18:35:52.4767]
[*09/04/2024 18:35:52.4767] CAPWAP State: Image Data
[*09/04/2024 18:35:52.5152] do NO_UPGRADE, part2 is active part
[*09/04/2024 18:35:52.5189]
[*09/04/2024 18:35:52.5189] CAPWAP State: Configure
[*09/04/2024 18:35:52.5209] DOT11_CFG[0] Radio Mode is changed from Local to Local
[*09/04/2024 18:35:52.5215] DOT11_CFG[1] Radio Mode is changed from Local to Local
[*09/04/2024 18:35:55.2305] Re-Tx Count=1, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/04/2024 18:35:55.2305]
[*09/04/2024 18:35:58.0813] Re-Tx Count=2, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/04/2024 18:35:58.0813]
[*09/04/2024 18:36:00.9322] Re-Tx Count=3, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/04/2024 18:36:00.9322]
[*09/04/2024 18:36:03.7830] Re-Tx Count=4, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/04/2024 18:36:03.7830]
[*09/04/2024 18:36:06.6339] Re-Tx Count=5, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/04/2024 18:36:06.6339]
[*09/04/2024 18:36:09.4848] Re-Tx Count=6, Max Re-Tx Value=5, SendSeqNum=1, NumofPendingMsgs=1
[*09/04/2024 18:36:09.4848]
[*09/04/2024 18:36:09.4848] Max retransmission count exceeded, going back to DISCOVER mode.
[*09/04/2024 18:36:09.4848] GOING BACK TO DISCOVER MODE
[*09/04/2024 18:36:09.4854]
[*09/04/2024 18:36:09.4854] CAPWAP State: DTLS Teardown
[*09/04/2024 18:36:15.0875] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: DTLS Teardown(4).
[*09/04/2024 18:36:15.2990]
[*09/04/2024 18:36:15.2990] CAPWAP State: Discovery
[*09/04/2024 18:36:15.3043] Discovery Request sent to 255.255.255.255, discovery type UNKNOWN(0)
[*09/04/2024 18:36:15.3051] Discovery Response from 10.48.40.45
[*09/04/2024 18:36:25.0000] can't find the Ip from discoveryRequest array
[*09/04/2024 18:36:25.0000]
[*09/04/2024 18:36:25.0001]

3 Replies 3

marce1000
VIP
VIP

 

         - FYI https://bst.cloudapps.cisco.com/bugsearch/bug/CSCve45714
           This one looks problematic for your environment because the fixed releases mentioned can not
   run on this controller model (it is too old)
                    Consider modernizing the wireless environment

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

@manvitha-karre 

 what is the WLC software  version and the AP software  version?

Scott Fella
Hall of Fame
Hall of Fame

Also need more info like what the others mentioned.  You happen to have other ap's joined to that controller?  Is this something new you purchased for a lab?

-Scott
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