C9800-CL GUI not working

[ANKUSH_SINGLA]

Hello Guys, 

i have build two new C9800-CL in SSO with code 17.6.

for some reason, my GUI is not working , only SSH is operational.

any help will be appreciated.

[M02@rt37]

Hello @ANKUSH_SINGLA,

HTTP and HTTPS services are enabled on the controller ?

Do yo test with an other browser ?

[ANKUSH_SINGLA]

Hi M02@rt37  i tried different browser same issue. yes i have http enable

wayzataoclab932-iwc#sh running-config | sec http
webauth-http-enable
no ip http server
ip http authentication aaa login-authentication default
ip http authentication aaa exec-authorization default
ip http authentication aaa command-authorization 15 default
ip http secure-server
ip http secure-trustpoint CISCO_IDEVID_SUDI
ip http client source-interface GigabitEthernet1

when i see trust point none of service is avilable.
wayzataoclab932-iwc#show wireless management trustpoint
Trustpoint Name :
Certificate Info : Not Available
Private key Info : Not Available
FIPS suitability : Not Applicable

[M02@rt37]

Ok @ANKUSH_SINGLA , Do you try port 80 ?

then, "ip http server" to enable

[ANKUSH_SINGLA]

Hi M02@rt37 , both are allowed , but GUI is still not working.

[M02@rt37]

OK @ANKUSH_SINGLA,

Does a telnet on port 80 or 443 from your PC to the IP management is OK?

[marce1000]

  - Have a checkup-review of your C9800-CL   controller configuration with the (through SSH) CLI command : show tech wireless  , have the output analyzed with : https://cway.cisco.com/wireless-config-analyzer
                                         Checkout all advisories!

  M.

[Rich R]

Suggesting you go through the installation guide and best practices guide (below) to make sure you have not missed any steps.

https://www.cisco.com/c/en/us/td/docs/wireless/controller/9800/9800-cloud/installation/b-c9800-cl-install-guide/installing_the_controller.html