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Can't join Cisco AP 1700 and vWLC. Please help me !

thihakyaw
Level 1
Level 1

*Jul 24 11:49:32.547: AP has SHA2 MIC certificate - Using SHA2 MIC certificate for DTLS.

*Jul 24 11:49:33.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 100.64.0.96 peer_port: 5246
*Jul 24 11:49:33.255: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 100.64.0.96 peer_port: 5246
*Jul 24 11:49:33.255: %CAPWAP-5-SENDJOIN: sending Join Request to 100.64.0.96
*Jul 24 11:49:33.371: %DTLS-5-ALERT: Received WARNING : Close notify alert from 100.64.0.96
*Jul 24 11:49:33.371: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 100.64.0.96:5246
*Jul 24 11:49:33.375: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to interface is getting down
*Jul 24 11:49:33.379: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to interface is getting down
*Jul 24 11:49:33.471: %CAPWAP-5-AP_EASYADMIN_INFO: AP Easy Admin information - EASY_ADMIN is not set, turn off easy admin service!

*Jul 24 11:49:33.471: %CAPWAP-5-AP_EASYADMIN_INFO: AP Easy Admin information - Easy Admin is not enabled, turn it off!

*Jul 24 11:49:34.515: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jul 24 11:49:34.535: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
*Jul 24 11:49:34.543: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Jul 24 11:49:35.527: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jul 24 11:49:35.535: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Jul 24 11:49:35.563: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Jul 24 11:49:35.571: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Jul 24 11:49:35.579: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jul 24 11:49:36.563: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Jul 24 11:49:36.571: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jul 24 11:49:36.599: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jul 24 11:49:37.599: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up

3 Replies 3

Leo Laohoo
Hall of Fame
Hall of Fame
Post the complete output to the following commands:
1. vWLC: sh sysinfo;
2. vWLC: sh time;
3. AP: sh version; and
4. AP: sh ip int brief

Hi Leo Laohoo,
Thanks for your reply.
Please check the below " show out put " .

AP881d.fca9.79a4(config)#do sh version
Cisco IOS Software, C1700 Software (AP3G2-K9W8-M), Version 15.3(3)JF5, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Tue 30-Jan-18 00:57 by prod_rel_team

ROM: Bootstrap program is C1700 boot loader
BOOTLDR: C1700 Boot Loader (AP3G2-BOOT-M) LoaderVersion 15.3() [ TRUE]

AP881d.fca9.79a4 uptime is 34 minutes
System returned to ROM by power-on
System image file is "flash:/ap3g2-k9w8-mx.153-3.JF5/ap3g2-k9w8-xx.153-3.JF5"
Last reload reason: Image upgrade.

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-CAP1702I-E-K9 (PowerPC) processor (revision A0) with 376814K/134656K bytes of memory.
Processor board ID FGL1849XAQC
PowerPC CPU at 800Mhz, revision number 0x2151

===========================================================================================

Manufactureer's Name ................................................Cisco System Inc.
Product Name ...............................................................Cisco Controller
Product Version .............................................................8.5.120.0
RTOS Version .................................................................8.5.120.0
Boot loader Version ........................................................8.5.1.85
Emergency Image Version ..............................................8.5.120.0

OUI File Last Update Time .............................................DATA + WPS

System Name ..................................................................WLCv
System Location ..............................................................
System Contact ...............................................................1.3.6.1.4.1.9.1.1631
System Object ID ............................................................100.64.0.96
IPv6 Address .................................................................... : :
System Up time ................................................................0 days 2 hrs 54 mins 29 secs
System Timezone Location ..............................................( GMT +6:30 ) Rangoon
System Stats Normal Internal ............................................ 180

========================================================================================
( Cisco Controller ) > show time

Time ......................................................... Web Jul 24 14:16:51 2019

Timezone delta ........................................ 0 : 0
Timezone location ................................... ( GMT +6:30 ) Rangoon

1. WLC is not configured with NTP & I suspect the AP won't join because the vWLC has the wrong time & date.
2. AP is "-E" regulatory domain and, strangely, the vWLC is not configured for any country. So this won't work either.
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