What you are actually seeing

c.marcillat · ‎05-11-2015

Hi,

i have a Cisco Virtual Wireless Controller 8.0.115.0 .

I want to connect a cap1702 but i have the message " Power Type/Mode: PoE/Low Power (degraded mode)" .

So, i connect this ap to AIR-PWRINJ5 (according to the datasheet) but i have the same error message ...

I don't know why .... anybody can help me please ?

Thanks,

Regards,

Sandeep Choudhary · ‎05-11-2015

Power Type/Mode: PoE/Low Power (degraded mode)" .

Hi,

Power Type/Mode: PoE/Low Power (degraded mode)" : means access point is not operating at full power.

Reboot AP and Please provide the AP console output while this is happening. That will tells us clear reason why its happening ?

Regards

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c.marcillat · ‎05-12-2015

The Cap1702 reboots over and over again :

The console log :

echnical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Thu 19-Feb-15 10:21 by prod_rel_team

Antigua Lite Board P2
40MB format
Tide XL MB - 40MB of flash
Initializing flashfs...

flashfs[2]: 68 files, 9 directories
flashfs[2]: 0 orphaned files, 0 orphaned directories
flashfs[2]: Total bytes: 40900608
flashfs[2]: Bytes used: 19692544
flashfs[2]: Bytes available: 21208064
flashfs[2]: flashfs fsck took 15 seconds.
flashfs[2]: Initialization complete.
flashfs[4]: 0 files, 1 directories
flashfs[4]: 0 orphaned files, 0 orphaned directories
flashfs[4]: Total bytes: 11999232
flashfs[4]: Bytes used: 1024
flashfs[4]: Bytes available: 11998208
flashfs[4]: flashfs fsck took 0 seconds.
flashfs[4]: Initialization complete.
Copying radio files from flash: to ram:
Copy in progress...CCCCC
Copy in progress...CCC
Copy in progress...CCCC
Copy in progress...CCCC
Copy in progress...CC
Copy in progress...CCCC
Copy in progress...CC
Copy in progress...CCCCCC
Copy in progress...CCCC
Copy in progress...CC
Uncompressing radio files...
...done Initializing flashfs.

Radio0 present 8764 8000 0 A8000000 A8010000 0
Rate table has 586 entries (20 legacy/160 11n/406 11ac)

POWER TABLE FILENAME = ram:/U2.bin

Radio1 present 8864 8000 0 80000000 80100000 4
POWER TABLE FILENAME = ram:/U5.bin

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-CAP1702I-E-K9 (PowerPC) processor (revision A0) with 376810K/134656K bytes of memory.
Processor board ID FTX1909S0GT
PowerPC CPU at 800Mhz, revision number 0x2151
Last reset from power-on
LWAPP image version 8.0.115.0
1 Gigabit Ethernet interface
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 64:F6:9D:58:2C:A4
Part Number                          : 73-16776-01
PCA Assembly Number                  : 000-00000-00
PCA Revision Number                  :
PCB Serial Number                    : FOC19057U58
Top Assembly Part Number             : 068-05568-02
Top Assembly Serial Number           : FTX1909S0GT
Top Revision Number                  : A0
Product/Model Number                 : AIR-CAP1702I-E-K9

A power-injector must be always be installed to prevent a switch overload.% Please define a domain-name first.

Press RETURN to get started!

*Mar 1 00:00:19.711: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed (15)
*Mar 1 00:00:20.167: Registering HW DTLS

*Mar 1 00:00:20.175: APAVC: Initial WLAN Buffers Given to System is 2500

*Mar 1 00:00:20.227: APAVC: WlanPAKs 42878 RadioPaks 42270

*Mar 1 00:00:20.227: Starting Ethernet promiscuous mode
*Mar 1 00:00:22.543: %LINK-6-UPDOWN: Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:22.543: %LINK-6-UPDOWN: Interface GigabitEthernet1, changed state to up
*Mar 1 00:00:26.479: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0 (4)
*Mar 1 00:00:26.591: Loading Power Tables from ram:/U2.bin. Class = E
*Mar 1 00:00:26.591: record size of 3ss: 1168 read_ptr: 4E8976E

*Mar 1 00:00:31.655: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1 (4)
*Mar 1 00:00:31.699: Loading Power Tables from ram:/U5.bin. Class = E
*Mar 1 00:00:31.699: record size of vht: 2904 read_ptr: 4E8976E

*Mar 1 00:00:31.855: Wait until the stile protocol list is initialized.

*Mar 1 00:00:33.063: Start STILE Activation

*Mar 1 00:00:34.987: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Mar 1 00:00:34.987: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1, changed state to down
*Mar 1 00:00:35.863: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C1700 Software (AP3G2-K9W8-M), Version 15.3(3)JA3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Thu 19-Feb-15 10:21 by prod_rel_team
*Mar 1 00:00:35.863: %SNMP-5-COLDSTART: SNMP agent on host AP64f6.9d58.2ca4 is undergoing a cold start
*Mar 1 00:00:37.175: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Mar 1 00:00:37.791: [m102x_set_lanport_config] Cannot enable AUX port while POE, connect AC or Inj source
*Mar 1 00:00:38.007: bsnUnlockDevice: not bring radio up: radio 1 is in admin disable statelwapp_crypto_init: MIC Present and Parsed Successfully

*Mar 1 00:00:38.163: %SSH-5-ENABLED: SSH 2.0 has been enabled
*Mar 1 00:00:38.163: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 1 00:00:39.211: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 1 00:00:39.847: %LINK-5-CHANGED: Interface GigabitEthernet1, changed state to administratively down
*Mar 1 00:00:48.243: %LINK-6-UPDOWN: Interface BVI1, changed state to down
*Mar 1 00:00:49.335: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to down
*Mar 1 00:00:51.111: %SOAP_FIPS-2-SELF_TEST_HW_SUCCESS: HW crypto FIPS self test passed (2-16)
*Mar 1 00:00:51.111: DPAA Initialization Complete
*Mar 1 00:00:51.111: %SYS-3-HARIKARI: Process DPAA INIT top-level routine exited
*Mar 1 00:00:52.111: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:54.115: %LINK-6-UPDOWN: Interface BVI1, changed state to up
*Mar 1 00:00:54.351: Currently running a Release Image

*Mar 1 00:00:54.771: Using SHA-2 signed certificate for image signing validation.
*Mar 1 00:00:55.259: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Mar 1 00:00:56.659: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 10.255.10.113, mask 255.255.255.0, hostname AP64f6.9d58.2ca4

*Mar 1 00:01:01.347: APAVC: Succeeded to activate all the STILE protocols.

*Mar 1 00:01:01.347: APAVC: Registering with CFT

*Mar 1 00:01:01.347: APAVC: CFT registration of delete callback succeeded

*Mar 1 00:01:01.347: APAVC: Reattaching Original Buffer pool for system use

*Mar 1 00:01:01.347: Pool-ReAtach: paks 42878 radio42270
%Default route without gateway, if not a point-to-point interface, may impact performance
*Mar 1 00:01:08.735: AP image integrity check PASSED

*Mar 1 00:01:08.839: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar 1 00:01:08.839: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar 1 00:01:09.839: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar 1 00:01:16.151: %CDP_PD-4-POWER_OK: 15.4 W power - NEGOTIATED inline power source
*Mar 1 00:01:17.251: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 1 00:01:18.251: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Mar 1 00:01:18.847: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 255.255.255.255 port 514 CLI Request Triggered
Translating "CISCO-CAPWAP-CONTROLLER.xxxx.net"...domain server (w.x.y.z) [OK]

*Mar 1 00:01:39.851: AP has SHA2 MIC certificate - Using SHA2 MIC certificate for DTLS.

*May 12 10:17:41.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.255.1.10 peer_port: 5246
*May 12 10:17:41.251: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.255.1.10 peer_port: 5246
*May 12 10:17:41.251: %CAPWAP-5-SENDJOIN: sending Join Request to 10.255.1.10
*May 12 10:17:42.219: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*May 12 10:17:42.227: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*May 12 10:17:42.311: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*May 12 10:17:42.383: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller VM-WIFI
*May 12 10:17:42.515: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*May 12 10:17:42.835: %WIDS-6-ENABLED: IDS Signature is loaded and enabled
*May 12 10:17:43.219: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*May 12 10:17:44.255: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*May 12 10:17:44.263: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*May 12 10:17:44.271: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*May 12 10:17:45.263: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*May 12 10:17:45.291: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*May 12 10:17:46.291: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
IOS Bootloader - Starting system.

Thanks,

Regards,

Sandeep Choudhary · ‎05-12-2015

Hi,

*Mar 1 00:01:16.151: %CDP_PD-4-POWER_OK: 15.4 W power - NEGOTIATED inline power source

I don't see any problem with Power supply.

Do you have any radio down or ?? if yes then also paste the output from WLC: sh sysinfo

Regards

Don't forget to rate helpful posts

c.marcillat · ‎05-12-2015

Here the sysinfo :

anufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.0.115.0
RTOS Version..................................... 8.0.115.0
Bootloader Version............................... 8.0.115.0
Emergency Image Version.......................... 8.0.115.0

Build Type....................................... DATA + WPS

System Name...................................... VM-WIFI
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1631
IP Address....................................... 10.255.1.10
IPv6 Address..................................... ::
System Up Time................................... 13 days 1 hrs 38 mins 44 secs
System Timezone Location.........................
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

Configured Country............................... FR - France

--More-- or (q)uit

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Disabled
Number of WLANs.................................. 4
Number of Active Clients......................... 5

Burned-in MAC Address............................ 00:0C:29:A8:CA:DF
Maximum number of APs supported.................. 200
System Nas-Id.................................... VM-WIFI
WLC MIC Certificate Types........................ SHA1

I deseactivate the 802.11a because i don't need this .

Thanks,

Regards,

mohanak · ‎05-12-2015

show traplog

If the access point is not operating at full power, the trap contains “PoE Status: degraded operation.”

You can power an access point by a Cisco prestandard 15-W switch with Power over Ethernet (PoE) by entering this command:

config ap power pre-standard {enable | disable} {all | Cisco_AP}

http://www.cisco.com/c/en/us/td/docs/wireless/controller/7-5/configuration-guide/b_cg75/b_cg75_chapter_01111001.html#ID4444

Jay Vivas · ‎06-12-2015

What you are actually seeing here is bug CSCus44831 this is due to the 1702 wanting 16.8 watts (you would need poe+, 802.3at, for this) to power the AUX port. This was fixed in 8.1 and 8.0.115.12 let me know if you have any questions about this.

cap1702 mode degraded