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Catalyst 3650

kbkbarasa
Level 1
Level 1

catalyst 3650 board authentication failed. Someone to help please 

1 Accepted Solution

Accepted Solutions

Getting an error board authentication failed when booting. Catalyst 3650.

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7 Replies 7

@kbkbarasa 

 Dont be shy, spread the word. You are not going to get help with so little information. Tell us what is going on?

Getting an error board authentication failed when booting. Catalyst 3650.

Assuming you are getting an error on boot that the hardware is not authentic, it's probably going to be some failure and need to do an RMA if you have support. As it is EoL I don't know if the lifetime RMA is still active.

How do I check if RMA is still active?

if it isn't the version but Marce posted, then what I do is call in to the tac number and have them enter an RMA service ticket if the serial allows it. If you have service on the switch you basically just open a TAC case. 

marce1000
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                - FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc72748

  M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Thank you. Let me check sir.
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