CDR analysis and reporting

[ermionline]

Hi,

I am using cisco cucm9.1 and am sending monthly billing reports to the individuals using CDR analysis and reporting. one problem i have encountering is internal and emergency calls are also being charged. but i don`t want to calculate any charges on those two, so how can i fix this? please help!!!!!!!!

regards,

Ermias W.

[Stephen Rodriguez]

Hi,

This forum is for issues with Wireless and IP phones.

You might be better served by moving your question to the Collaboration forums

https://supportforums.cisco.com/community/4691/collaboration-voice-and-video

HTH,

Steve