06-06-2013 08:18 AM - edited 07-04-2021 12:11 AM
Hey,
I have been having problems with a 2106 WLC which seems to have developed a fault. I cannot console into the device (although I can console into the
ap1131ag showing no fault with the RJ45 - 9 Pin) and the device is no longer showing up in any of the possible I.P ranges.
Its showing a power light and a status light on the front panel, the ethernet ports light up like a christmas tree when a device is connected and the power supply is putting out a solid 47.7v.
Has anyone experienced anything like this before and can anyone suggest anyway of breathing life back into it?
Thanks in advance,
Jon
06-06-2013 08:20 AM
Can you be connected to the console and reboot the WLC? Capture the output and we can see if there is anything that can be done other than RMA the unit.
Steve
Sent from Cisco Technical Support iPhone App
06-06-2013 08:21 AM
Nope - when I try and connect to the console I get no text whatsoever. Cursor just flashes.
06-06-2013 08:34 AM
Sounds like. TAC call and RMA
Steve
Sent from Cisco Technical Support iPhone App
06-06-2013 08:37 AM
Thanks Steve,
Its currently out of any sort of support contract. Is it still possible to setup an RMA?
Jon
06-06-2013 08:41 AM
Unfortunately, no. If there is no contract you won't be able to RMA it.
Steve
Sent from Cisco Technical Support iPhone App
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide