cisco 5500 wireless controller firmware upgrade

gm45 · ‎08-15-2023

Good day

I have a 5508 wireless controller and AIR-AP3802E-E-K9 APS.

to which firmware version can I upgrade controller firmware so that also APs gets updated and everything works perfectly after?

and what is the simplest way to go about doing an upgrade?

controller currently

Software Version	8.5.161.0
Field Recovery Image Version

AP'S currently primary SW ver 8.5.161.0 backup SW ver 8.5.140.0

Your positive feedback will be highly appreciated.

Thank you.

Leo Laohoo · ‎08-16-2023

The "highest" firmware the 5508 can go is 8.5.182.0. And this version can support the 3800.

Do not forget to read the Release Notes.

marce1000 · ‎08-16-2023

As per https://www.cisco.com/c/en/us/support/docs/wireless/wireless-lan-controller-software/200046-tac-recommended-aireos.html , use :
https://software.cisco.com/download/specialrelease/2702eede2b47a5c3bb40795bbe836af6
The use of the 8.5.182.0 , release is discouraged because of a few bugs

Upgrade procedure documentation : https://www.cisco.com/c/en/us/support/docs/wireless-mobility/wireless-lan-wlan/68835-wlc-upgrade.html

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Rich R · ‎08-16-2023

Current latest version is 8.5.182.11 - see link below.

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Please click Helpful if this post helped you and Select as Solution (drop down menu at top right of this reply) if this answered your query.
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TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs