Cisco 8510 WLC

[shane.clark2]

We have just installed some new 8510 controllers and are doing some testing.

We are unable to access the GUI if connected to AP's that are on the controller, but can from AP's that are on other controllers.  We do have manage via wireless enabled.  Is there another option we need to enable, or is this a "feature" of the new controllers.

We are on version 7.3.101.0

[Scott Fella]

You should be able to manage the WLC from the wireless if you have that feature enabled. Make sure your using the management ip and not the dynamic interface ip. Also make sure the service port is defined with an ip and not connected to the network. If you still have and issue with multiple devices, then I would raise a TAC case as I have seen that issue but don't recall what code.

Sent from Cisco Technical Support iPad App

[Naveen Kumar]

Please follow,  Configuring the Controller (GUI) Guide:

http://www.cisco.com/en/US/docs/wireless/controller/7.4/configuration/guides/consolidated/b_cg74_CONSOLIDATED_chapter_010.html#ID61

[shane.clark2]

Thanks.  We have followed the configuration guide. 

This has been identified as the below bug by our cisco technical rep.  Must call TAC for the fix.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCue87961