Cisco Air-AP3802E-B-K9 does not boot

[pi007c]

Connected the AP to POE and consoled. Once the boot process starts it gives this instead of the normal boot sequences.

Any help is much appreciated. 

[marce1000]

  - The console baudrate is incorrect ; have  a try with 115200 bps

 M.

[pi007c]

Thank you for the information but it did not yield a resolution. I got the same outcome by changing the baudrate.

[marce1000]

  Anyway , the current baudrate is incorrect , try 9600 ; if already done , then try other terminal-(software) as a sanity check,

 M.

[pi007c]

I have changed the baudrate to 9600 and it comes up the same. I did try a different terminal and got the same results. I even tried to factory reset but still nothing. 

[marce1000]

    - Then I can only conclude that it could be damaged ; you could check that by connecting it to a Cisco switch and let it boot fully according to 'the mood that it is in' ; afterwards on the switch issue the command 'show cdp neighbor details' ; check if you can see any AP info for the port that the AP is connected too.

  M.