Cisco Aironet 1815i image download

[MVacho]

I have purchased 2 x Cisco Aironet 1815i becuse it should works as standalone.
Nowhere was written that it can work only with controller ,or only as stand alone.
I bought 2x AIR-AP1815I-E-K9  
I am new in Cisco. I have spent many time to bring the AP to live. But, it is not possible .
Now I know, I have AP configured to capwap and I need the AP configure to Mobility Express. I think the right image is: AIR-AP1815-K9-ME-8-5-103-0.tar ?
But I cant download it, I have no contract with cisco. I cant write to cisco support, because i have no controct :(, what should I do?

That is my AP:

BOOTLDR: U-Boot boot loader Version 30

AP1880.90CD.B4C0 uptime is 0 days, 0 hours, 8 minutes
Last reload time   : Fri Jun 23 04:33:12 UTC 2017
Last reload reason : Capwap Discovery Failed

cisco AIR-AP1815I-E-K9 ARMv7 Processor rev 5 (v7l) with 1015956/834592K bytes of memory.
Processor board ID FCW2125JBUV
AP Running Image     : 8.3.111.0
Primary Boot Image   : 8.3.111.0
Backup Boot Image    : 0.0.0.0
1 Gigabit Ethernet interfaces
2 802.11 Radios
Radio FW version : 8edf74e05d634a962e683454e8fc1be2
NSS FW version : not available

Base ethernet MAC Address            : 18:80:90:CD:B4:C0
Part Number                          : 0-0000-00
PCA Assembly Number                  : 074-105850-02
PCA Revision Number                  : 0
PCB Serial Number                    : FOC21242REU
Top Assembly Part Number             : 074-114245-02
Top Assembly Serial Number           : FCW2125JBUV
Top Revision Number                  : C0
Product/Model Number                 : AIR-AP1815I-E-K9


Can anybody help me please with the image? Where can I got the image?

 

Thanks for your answers

 

Martin

[Sandeep Choudhary]

Hi, Please contact with your supplier. He must provide you the required image. Regards Dont forget to rate helpful posts

[MVacho]

Thank you Sandeep,

yes, that is Solution.
It is little bit funny. I must buy for every AP SmartNet Support.
Now it will take approximately one or two weeks and than I can download the image.
:DDD
(maybe will works)

[MVacho]

So I  bought any smart net support from my reseller. After 3 Weeks I got contract number. I have added the number to my account. Cisco has approved it. The result is, I can no more download anything. Becouse i have no more premision go to the downloads. I got message:

Access Denied

You don't have permission to access "http://software.cisco.com/download/navigator.html?" on this server.

Reference #18.675b6068.1506946525.5b5e25b

[Sandeep Choudhary]

Its very sad to hear. Try to conatct again to your supplier and tell him to provide the image direcly.

Regards

Dont forget to rate helpful posts 

[MVacho]

The problem of "Access Denied" is problem of iexplorer!
I still do not understand the contract issue and I still can not download the image.
But I got that image yesterday dircect from cisco support - Mr. Manchur thank you wery much for your help.