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Cisco Aironet 1850

Hello Everyone,

I have started my job as an IT admin for a company and on the 1st day i noticed some network issues.

where we have a cisco aironet controller and 8 AP's connected, these are the following issues:

 

Error 1) cannot update NA SERV CA Certificate gives me an IP error.

hughkim_0-1622073647839.png

 

 

Error 2) cannot move or access the info on the popup. 

hughkim_1-1622073647865.png

 

Error 3) Missing fields on UI for managing the access points on the aironet controller.

hughkim_2-1622073647871.png

the main issues is some of the users are connected to the wifi and they get an error " No Internet" and this is occurring frequently every 1 hour. where they have to restart their laptops and wait 5 mins and reconnect to the wifi  by forgetting the password.

 

please assist me with your expertise in this area.

 

Best regards,

Anu.  

 

3 Replies 3

Sandeep Choudhary
VIP Alumni
VIP Alumni

Hi,

 

Its a browser issue. Try to use mozilla firefox to see the GUI of the WLC/AP.

 

Regarding issue with NO internet: I would recommend doing a debug client <mac address> and adding that output to the post.

 

Regards

Dont forget to rate helpful posts

LJ Gabrillo
Level 5
Level 5

From the looks of your screenshots, it seems you are either using a:

1. Tablet
2. A Monitor with a square aspect ratio (old era monitors)

 

Use a laptop/modern monitor with a modern browser such as Chrome, Edge or Firefox

 

Did my post help you? Consider marking it "helpful"

I'm using Google Chrome  and I also used edge and Mozilla.

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