We are getting the following errors from the Message History in AnyConnect Secure Mobility Client:
[10/21/2015 7:45:19 AM] Service disabled.
[10/21/2015 7:45:19 AM] Service unavailable.
[10/21/2015 7:45:22 AM] Searching for a Network
[10/21/2015 7:45:22 AM] UHS-Wireless : Associating
[10/21/2015 7:45:22 AM] No adapters available.
[10/21/2015 7:45:22 AM] No Wi-Fi adapters available.
[10/21/2015 7:45:22 AM] Searching for a Network
[10/21/2015 7:45:22 AM] UHS-Wireless : Associating
[10/21/2015 7:45:23 AM] UHS-Wireless : Authenticating
[10/21/2015 7:45:23 AM] UHS-Wireless : Acquiring IP Address
[10/21/2015 7:45:23 AM] UHS-Wireless : Connected (10.99.2.58)
This can happen between every 3 to 20 mins all day on a Laptop.
Thanks in advance for any help
Tom
Here are the versions:
Cisco AnyConnect Secure Mobility Client Version 3.1.03103
Windows 7 Pro Service Pack 1
================================================================
Windows Logs at the the same time:
The Cisco AnyConnect Network Access Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 2000 milliseconds: Restart the service.
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: acnamagent.exe
P2: 3.1.3103.0
P3: 5151c001
P4: acnamauth.dll
P5: 3.1.3103.0
P6: 5151c0a2
P7: c0000005
P8: 00025c79
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_acnamagent.exe_2564a5fc98b3978f6e24cd1aa88b253b5bb9_177629d3
Analysis symbol:
Rechecking for solution: 0
Report Id: 33cd1bef-77e9-11e5-a3b3-f80f41284ca7
Report Status: 4
===============================================================
Cisco Logs at the same time:
86: US3451: Oct 21 2015 07:45:22.884 +0500: %NAM-3-ERROR_MSG: %[tid=5192][comp=SAE]: NET (4) ***ERROR: S_netOsSsidScan( net->ifIndex(2)): WLAN.Scan returned 170(0xAA)
33: US3451: Oct 21 2015 07:45:22.931 +0500: %NAMUI-3-ERROR_MSG: %[tid=4780]: NAM API (AdapterList): Unexpected multiple mediaTypes in one linkStateNotification
167: US3451: Oct 21 2015 07:45:23.211 +0500: %NAM-4-WARNING_MSG: %[tid=532][comp=SAE]: NET (4) Malformed beacon detected. Connection will fail if IE verification is enabled.
Cisco Client logs
Function: CStatsL2Dlg::ReceiveStateEvent
File: .\StatsL2Dlg.cpp
Line: 440
savedNetworkInfo was unexpectedly NULL.
Function: CNetEnvironment::logProbeFailure
File: .\NetEnvironment.cpp
Line: 1427
Invoked Function: CHttpProbeAsync::SendProbe
Return Code: -27066354 (0xFE63000E)
Description: HTTP_PROBE_ASYNC_ERROR_CANNOT_CONNECT
HTTP (host: 72.163.1.80)
Function: CStatsL2Dlg::ReceiveStateEvent
File: .\StatsL2Dlg.cpp
Line: 440
savedNetworkInfo was unexpectedly NULL.
Function: CHttpProbeAsync::OnOpenRequestComplete
File: .\IP\HttpProbeAsync.cpp
Line: 303
Invoked Function: CHttpSessionAsync::OnOpenRequestComplete
Return Code: -31588316 (0xFE1E0024)
Description: SOCKETTRANSPORT_ERROR_CONNECT_TIMEOUT
Function: CSocketTransport::OnTimerExpired
File: .\IPC\SocketTransport.cpp
Line: 1655
Invoked Function: CSocketTransport::postConnectProcessing
Return Code: -31588316 (0xFE1E0024)
Description: SOCKETTRANSPORT_ERROR_CONNECT_TIMEOUT
Function: CSocketTransport::OnTimerExpired
File: .\IPC\SocketTransport.cpp
Line: 1655
Invoked Function: CSocketTransport::postConnectProcessing
Return Code: -31588316 (0xFE1E0024)
Description: SOCKETTRANSPORT_ERROR_CONNECT_TIMEOUT
Dart File enclosed. It is not the same time stamp as above.
