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Cisco CMX - Client not associating

Zac_2
Level 1
Level 1

Here is my current situation. My setup is using a 9800 WLC, C9130AXI, DNA Center as well as Virtual CMX in High Availability. I'm currently facing a strange situation that got me stumped.

The Virtual CMX is connected to the DNA Center without any issue. Login credentials, enable password and Netconf-Yang have been setup without issue. Floorplan and AP is pulled from DNA Center and populated accordingly.

However, when I connected 5 smartphones to the WiFi from C9130AXI, CMX can only identify one associated client, even when the WLC successfully detected 5 connected to the WiFi. I can't seem to find the reason for this. That associated client is working fine and being tracked accordingly. The only thing I can think of possibly causing this is a license limitation, but I'm unclear on this.

Any pointers what may be causing this? 

1 Accepted Solution

Accepted Solutions

Zac_2
Level 1
Level 1

Apparently the issue is MAC Randomizing. Once it is turned off, all the clients associating properly.

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1 Reply 1

Zac_2
Level 1
Level 1

Apparently the issue is MAC Randomizing. Once it is turned off, all the clients associating properly.

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