Cisco wireless controller crashed

[rdharumaperumal]

My Cisco 2504 controller crashed. Unable to connect my username and password. How to retrieve it? Or can I use the default admin username and password admin. How to change the default password?

R Dharumaprumal 

[Mark Elsen]

   - It it has crashed (only) ; then the administrative usernames  and credentials are not changed , if the device is not recovering then try a power cycle first , 

 M.

[rdharumaperumal]

Thanks for the suggestion. But my problem is I am unable to login my controller using my login. But able to login the admin username and password. How to change the password.

[rdharumaperumal]

Wireless controller default user id admin and password admin

[Mark Elsen]

  - I would presume that if you have GUI access , you can go to the admin account and change the password  ; if in the end a factory reset or an installation from scratch is need ; then check this document :
          https://www.cisco.com/c/en/us/support/docs/wireless/2500-series-wireless-controllers/113034-2500-deploy-guide-00.html

 M.

[ameliascotts80938]

If your Cisco 2504 wireless controller has crashed and you're unable to connect using your username and password, here are the steps you can follow to retrieve or reset your credentials:

Steps to Change the Default Password:

1. Login to the Controller:

- Connect to the controller via the console or through a web interface if it is accessible.

2. Access Global Configuration Mode:

- Enter global configuration mode using the following command:

config t

3. Change the Password:

- Change the password for the admin user:

username admin password <new-password>

4. Save the Configuration:

- Save the changes to the controller’s startup configuration:

end
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