CleanAir Sensor Status: 'Down'

[ReFeeL]

I have a problem about cleanair AP2602 down status show in Cisco Prime Infra and WLC cleanair operation status is "ERROR"

CleanAir Parameters

Operational Status
Reason CleanAir Sensor is disabled due to irrecoverable error. AP reboot is required

now i solve the problem by reboot AP, but in several minute this problem is occure again. please help me for this problem.

Thank you very much.

WLC 7.3.112.0

and AP2602 software

[Scott Fella]

If its an issue with one AP, then I would have to say its a bad AP. if it is happening will all the AP's then maybe upgrade the firmware of the WLC to see if that fixes it.

Sent from Cisco Technical Support iPhone App

[ReFeeL]

thanks scott, it's error some APs but not all APs. Do you think it's bug WLC software ?

Sent from Cisco Technical Support iPad App

[Scott Fella]

I could be... I havent ran into that issue in the past with 7.3.x.  You might want to try upgrading to v7.4 and see if you still have those errors... But again, the errors are showing up on PI, so you need to see if the error is also being shown on the WLC or not as it can be an issue with PI.

Thanks,

Scott

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