Client connectivity issue

[kanupriya]

Hi,

I have installed a Cisco 1310 Aironet Bridge/AP as an Access point for local wireless network connectivity. Every thing is working fine. When I connect Dell Laptop with built-in wireless adapter, it connects successfully. The problem occurs with the Compaq laptop with external Cisco 350 wireless adapter. It does not connect to network at all. I wonder whether it is because of its incompatibility with 1310 aironet bridge or there could be another reason.

Looking forward for the suggestions.

Many thanks

[ebreniz]

Check with version of the fimware used in the Adaptors also check with other APs.

try this document for troubleshooting

http://www.cisco.com/en/US/products/hw/wireless/ps4555/products_installation_and_configuration_guide_chapter09186a00804852a6.html

http://www.cisco.com/en/US/products/hw/wireless/ps4555/products_installation_and_configuration_guides_list.html