ā08-09-2021 08:34 PM
We have a strange issue, and I am looking for help, we have a WLC 3504 in HA, running version
This is the debug we see on the WLC with all the APs with issues, seems like the association request is made but the ap does not respond back to the client.
"*apfOpenDtlSocket: Aug 03 18:08:23.949: [PA] 48:a4:72:1c:0e: a3 Received management frame ASSOCIATION REQUEST on BSSID 74:88:bb:4a:2f:49 des tination addr 74:88:bb:4a:2f:49 slotid 1
*apfMsConnTask_2: Aug 03 18:08:23.949: [PA] 48:a4:72:1c:0e:a3 Updating the clien t capabiility as 4
*apfMsConnTask_2: Aug 03 18:08:23.949: [PA] 48:a4:72:1c:0e:a3 Processing assoc-r eq station:48:a4:72:1c:0e:a3 AP:74:88:bb:4a:2f:40-01 ssid : Snap! thread:257adfa 0
*apfMsConnTask_2: Aug 03 18:08:23.949: [PA] 48:a4:72:1c:0e:a3 apfCreateMobileSta tionEntryWrapper (apf_ms.c:4510) Changing state for mobile 48:a4:72:1c:0e:a3 on AP 74:88:bb:4a:2f:40 from Idle to Idle
*apfMsConnTask_2: Aug 03 18:08:23.949: [PA] 48:a4:72:1c:0e:a3 Deleting mobile on AP 74:88:bb:4a:2f:40(1)
*apfMsConnTask_2: Aug 03 18:08:23.949: [PA] 48:a4:72:1c:0e:a3 apf_ms.c:5636 Clea ring the SGT 0 of mobile
*apfOpenDtlSocket: Aug 03 18:08:24.969: [PA] 48:a4:72:1c:0e:a3 Received manageme nt frame ASSOCIATION REQUEST on BSSID 74:88:bb:4a:2f:49 destination addr 74:88: bb:4a:2f:49 slotid 1
*apfMsConnTask_2: Aug 03 18:08:24.969: [PA] 48:a4:72:1c:0e:a3 Updating the clien t capabiility as 4
*apfMsConnTask_2: Aug 03 18:08:24.969: [PA] 48:a4:72:1c:0e:a3 Processing assoc-r eq station:48:a4:72:1c:0e:a3 AP:74:88:bb:4a:2f:40-01 ssid : Snap! thread:257adfa 0
*apfMsConnTask_2: Aug 03 18:08:24.969: [PA] 48:a4:72:1c:0e:a3 apfCreateMobileSta tionEntryWrapper (apf_ms.c:4510) Changing state for mobile 48:a4:72:1c:0e:a3 on AP 74:88:bb:4a:2f:40 from Idle to Idle
*apfMsConnTask_2: Aug 03 18:08:24.970: [PA] 48:a4:72:1c:0e:a3 Deleting mobile on AP 74:88:bb:4a:2f:40(1)
*apfOpenDtlSocket: Aug 03 18:08:25.991: [PA] 48:a4:72:1c:0e:a3 Received manageme nt frame ASSOCIATION REQUEST on BSSID 74:88:bb:4a:2f:49 destination addr 74:88: bb:4a:2f:49 slotid 1
*apfMsConnTask_2: Aug 03 18:08:25.991: [PA] 48:a4:72:1c:0e:a3 Updating the clien t capabiility as 4
*apfMsConnTask_2: Aug 03 18:08:25.991: [PA] 48:a4:72:1c:0e:a3 apfCreateMobileSta tionEntryWrapper (apf_ms.c:4510) Changing state for mobile 48:a4:72:1c:0e:a3 on AP 74:88:bb:4a:2f:40 from Idle to Idle
*apfMsConnTask_2: Aug 03 18:08:25.992: [PA] 48:a4:72:1c:0e:a3 Deleting mobile on AP 74:88:bb:4a:2f:40(1)
*apfMsConnTask_2: Aug 03 18:08:25.992: [PA] 48:a4:72:1c:0e:a3 apf_ms.c:5636 Clea ring the SGT 0 of mobile
*apfOpenDtlSocket: Aug 03 18:08:27.013: [PA] 48:a4:72:1c:0e:a3 Received manageme nt frame ASSOCIATION REQUEST on BSSID 74:88:bb:4a:2f:49 destination addr 74:88: bb:4a:2f:49 slotid 1
*apfMsConnTask_2: Aug 03 18:08:27.013: [PA] 48:a4:72:1c:0e:a3 Updating the clien t capabiility as 4
*apfMsConnTask_2: Aug 03 18:08:27.013: [PA] 48:a4:72:1c:0e:a3 Processing assoc-r eq station:48:a4:72:1c:0e:a3 AP:74:88:bb:4a:2f:40-01 ssid : Snap! thread:257adfa 0
*apfMsConnTask_2: Aug 03 18:08:27.013: [PA] 48:a4:72:1c:0e:a3 apfCreateMobileSta tionEntryWrapper (apf_ms.c:4510) Changing state for mobile 48:a4:72:1c:0e:a3 on AP 74:88:bb:4a:2f:40 from Idle to Idle
*apfMsConnTask_2: Aug 03 18:08:27.013: [PA] 48:a4:72:1c:0e:a3 Deleting mobile on AP 74:88:bb:4a:2f:40(1)
*apfMsConnTask_2: Aug 03 18:08:27.013: [PA] 48:a4:72:1c:0e:a3 apf_ms.c:5636 Clea ring the SGT 0 of mobile
*apfOpenDtlSocket: Aug 03 18:08:28.042: [PA] 48:a4:72:1c:0e:a3 Received manageme nt frame ASSOCIATION REQUEST on BSSID 74:88:bb:30:b8:69 destination addr 74:88: bb:30:b8:69 slotid 1
*apfMsConnTask_7: Aug 03 18:08:28.042: [PA] 48:a4:72:1c:0e:a3 Updating the clien t capabiility as 4
*apfMsConnTask_7: Aug 03 18:08:28.042: [PA] 48:a4:72:1c:0e:a3 Processing assoc-r eq station:48:a4:72:1c:0e:a3 AP:74:88:bb:30:b8:60-01 ssid : Snap! thread:257aff8 0
*apfMsConnTask_7: Aug 03 18:08:28.042: [PA] 48:a4:72:1c:0e:a3 apfCreateMobileSta tionEntryWrapper (apf_ms.c:4510) Changing state for mobile 48:a4:72:1c:0e:a3 on AP 74:88:bb:30:b8:60 from Idle to Idle
*apfMsConnTask_7: Aug 03 18:08:28.042: [PA] 48:a4:72:1c:0e:a3 Deleting mobile on AP 74:88:bb:30:b8:60(1)
*apfMsConnTask_7: Aug 03 18:08:28.042: [PA] 48:a4:72:1c:0e:a3 apf_ms.c:5636 Clea ring the SGT 0 of mobile
*apfOpenDtlSocket: Aug 03 18:08:29.066: [PA] 48:a4:72:1c:0e:a3 Received manageme nt frame ASSOCIATION REQUEST on BSSID 74:88:bb:30:b8:69 destination addr 74:88: bb:30:b8:69 slotid 1
*apfMsConnTask_7: Aug 03 18:08:29.066: [PA] 48:a4:72:1c:0e:a3 Updating the clien t capabiility as 4
*apfMsConnTask_7: Aug 03 18:08:29.066: [PA] 48:a4:72:1c:0e:a3 Processing assoc-r eq station:48:a4:72:1c:0e:a3 AP:74:88:bb:30:b8:60-01 ssid : Snap! thread:257aff8 0
*apfMsConnTask_7: Aug 03 18:08:29.067: [PA] 48:a4:72:1c:0e:a3 apfCreateMobileSta tionEntryWrapper (apf_ms.c:4510) Changing state for mobile 48:a4:72:1c:0e:a3 on AP 74:88:bb:30:b8:60 from Idle to Idle
*apfMsConnTask_7: Aug 03 18:08:29.067: [PA] 48:a4:72:1c:0e:a3 Deleting mobile on AP 74:88:bb:30:b8:60(1)
*apfMsConnTask_7: Aug 03 18:08:29.067: [PA] 48:a4:72:1c:0e:a3 apf_ms.c:5636 Clea ring the SGT 0 of mobile
*apfOpenDtlSocket: Aug 03 18:08:30.095: [PA] 48:a4:72:1c:0e:a3 Received manageme nt frame ASSOCIATION REQUEST on BSSID 74:88:bb:30:b8:69 destination addr 74:88: bb:30:b8:69 slotid 1
*apfMsConnTask_7: Aug 03 18:08:30.095: [PA] 48:a4:72:1c:0e:a3 Updating the clien t capabiility as 4
*apfMsConnTask_7: Aug 03 18:08:30.095: [PA] 48:a4:72:1c:0e:a3 Processing assoc-r eq station:48:a4:72:1c:0e:a3 AP:74:88:bb:30:b8:60-01 ssid : Snap! thread:257aff8 0
*apfMsConnTask_7: Aug 03 18:08:30.096: [PA] 48:a4:72:1c:0e:a3 apfCreateMobileSta tionEntryWrapper (apf_ms.c:4510) Changing state for mobile 48:a4:72:1c:0e:a3 on AP 74:88:bb:30:b8:60 from Idle to Idle
*apfMsConnTask_7: Aug 03 18:08:30.096: [PA] 48:a4:72:1c:0e:a3 Deleting mobile on AP 74:88:bb:30:b8:60(1)
*apfMsConnTask_7: Aug 03 18:08:30.096: [PA] 48:a4:72:1c:0e:a3 apf_ms.c:5636 Clea ring the SGT 0 of mobile
*apfOpenDtlSocket: Aug 03 18:08:31.118: [PA] 48:a4:72:1c:0e:a3 Received manageme nt frame ASSOCIATION REQUEST on BSSID 74:88:bb:30:b8:69 destination addr 74:88: bb:30:b8:69 slotid 1
*apfMsConnTask_7: Aug 03 18:08:31.118: [PA] 48:a4:72:1c:0e:a3 Updating the clien t capabiility as 4
*apfMsConnTask_7: Aug 03 18:08:31.118: [PA] 48:a4:72:1c:0e:a3 Processing assoc-r eq station:48:a4:72:1c:0e:a3 AP:74:88:bb:30:b8:60-01 ssid : Snap! thread:257aff8 0
*apfMsConnTask_7: Aug 03 18:08:31.119: [PA] 48:a4:72:1c:0e:a3 apfCreateMobileSta tionEntryWrapper (apf_ms.c:4510) Changing state for mobile 48:a4:72:1c:0e:a3 on AP 74:88:bb:30:b8:60 from Idle to Idle
*apfMsConnTask_7: Aug 03 18:08:31.119: [PA] 48:a4:72:1c:0e:a3 Deleting mobile on AP 74:88:bb:30:b8:60(1)
*apfMsConnTask_7: Aug 03 18:08:31.119: [PA] 48:a4:72:1c:0e:a3 apf_ms.c:5636 Clea ring the SGT 0 of mobile
*apfOpenDtlSocket: Aug 03 18:08:33.475: [PA] 48:a4:72:1c:0e:a3 Received manageme nt frame ASSOCIATION REQUEST on BSSID b8:11:4b:e9:1c:69 destination addr b8:11: 4b:e9:1c:69 slotid 1
*apfMsConnTask_7: Aug 03 18:08:33.475: [PA] 48:a4:72:1c:0e:a3 Updating the clien t capabiility as 4
*apfMsConnTask_7: Aug 03 18:08:33.475: [PA] 48:a4:72:1c:0e:a3 Processing assoc-r eq station:48:a4:72:1c:0e:a3 AP:b8:11:4b:e9:1c:60-01 ssid : Snap! thread:257aff8 0
*apfMsConnTask_7: Aug 03 18:08:33.475: [PA] 48:a4:72:1c:0e:a3 apfCreateMobileSta tionEntryWrapper (apf_ms.c:4510) Changing state for mobile 48:a4:72:1c:0e:a3 on AP b8:11:4b:e9:1c:60 from Idle to Idle
*apfMsConnTask_7: Aug 03 18:08:33.476: [PA] 48:a4:72:1c:0e:a3 Deleting mobile on AP b8:11:4b:e9:1c:60(1)
*apfMsConnTask_7: Aug 03 18:08:33.476: [PA] 48:a4:72:1c:0e:a3 apf_ms.c:5636 Clea ring the SGT 0 of mobile"
ā08-09-2021 09:48 PM
Factory-reset the AP and try again.
ā08-09-2021 09:53 PM
I already tried that with same result.
ā08-09-2021 10:21 PM
Is this happening to all the SSIDs broadcasted to this AP?
Have you tried with OPEN authentication?
What exactly is issue other than 'issues when trying to connect to some of the APS using the band a with AC"? When the issue is occuring, are the wireless clients getting valid IP addresses?
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