Could not resolve CISCO-CAPWAP-CONTROLLER

[nh6we]

I have a access point in Singapore which is trying to connect to a controller in Canada.  Think I am having a latency issue.  Is there a way of increasing the timeout period to allow the AP to join the controller before the initial request fails?

Thanks

[Rasika Nayanajith]

Hi

Make sure AP regulatory domain matches the country configured on your WLC. If that all good you can configure this on AP via console & AP should go & register to your WLC.

LAP#debug capwap console cli
This command is meant only for debugging/troubleshooting 
Any configuration change may result in different
behavior from centralized configuration. 
CAPWAP console CLI allow/disallow debugging is on
!
LAP#capwap ap primary-base <WLC-Name> <WLC-Mgt-IP>

If not, post the full AP console output while it is trying to register.

HTH

Rasika

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