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dot11radio is missing

faruk1988
Level 1
Level 1

Hello,

            I have a cisco 857w ISR router. My wireless access point was working good until yesterday. Suddenly the wireless light is gone & there is no interface in the router named dot11. I could not even get into the interface configuration mode of dot11radio 0. sh controllers command doesn't show the dot11 interface as well. Is my wireless module is damaged ? Is there any process of recovery ?

Thanks

7 Replies 7

Leo Laohoo
Hall of Fame
Hall of Fame
Is my wireless module is damaged ?

Possibly.

Try rebooting and post the entire bootup process.

here it goes. The reaload process

System Bootstrap, Version 12.3(8r)YI4, RELEASE SOFTWARE

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 2006 by cisco Systems, Inc.

C850 series (Board ID: 2-149) platform with 65536 Kbytes of main memory

Booting flash:/c850-advsecurityk9-mz.124-15.T17.bin

Self decompressing the image : ############################################# [OK]

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is

subject to restrictions as set forth in subparagraph

(c) of the Commercial Computer Software - Restricted

Rights clause at FAR sec. 52.227-19 and subparagraph

(c) (1) (ii) of the Rights in Technical Data and Computer

Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.

           170 West Tasman Drive

           San Jose, California 95134-1706

Cisco IOS Software, C850 Software (C850-ADVSECURITYK9-M), Version 12.4(15)T17, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2012 by Cisco Systems, Inc.

Compiled Tue 24-Jan-12 14:40 by prod_rel_team

Image text-base: 0x8002007C, data-base: 0x814E9618

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco 857 (MPC8272) processor (revision 0x200) with 59392K/6144K bytes of memory.

Processor board ID FHK11241CFB

MPC8272 CPU Rev: Part Number 0xC, Mask Number 0x10

4 FastEthernet interfaces

1 ATM interface

128K bytes of non-volatile configuration memory.

20480K bytes of processor board System flash (Intel Strataflash)

no ip dhcp use vrf connected

      ^

% Invalid input detected at '^' marker.

SETUP: new interface NVI0 placed in "shutdown" state

Press RETURN to get started!

*Mar  1 00:00:04.324: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0  State changed to: Initialized

*Mar  1 00:00:04.328: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0  State changed to: Enabled

*Mar  1 00:00:07.777: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up

*Mar  1 00:00:08.773: %SYS-6-CLOCKUPDATE: System clock has been updated from 00:00:08 UTC Fri Mar 1 2002 to 06:00:08 CST Fri Mar 1 2002, configured from console by console.

*Mar  1 00:00:08.886: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up

*Mar  1 00:00:09.810: %SYS-5-CONFIG_I: Configured from memory by console

*May  9 03:01:09.336: %SYS-5-RESTART: System restarted --

Cisco IOS Software, C850 Software (C850-ADVSECURITYK9-M), Version 12.4(15)T17, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2012 by Cisco Systems, Inc.

Compiled Tue 24-Jan-12 14:40 by prod_rel_team

*May  9 03:01:09.340: %SNMP-5-COLDSTART: SNMP agent on host aeolus is undergoing a cold start

*May  9 03:01:09.356: %SSH-5-ENABLED: SSH 1.99 has been enabled

*May  9 03:01:09.432: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF

*May  9 03:01:09.432: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF

*May  9 03:01:09.500: %LINEPROTO-5-UPDOWN: Line protocol on Interface NVI0, changed state to down

*May  9 03:01:09.608: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up

*May  9 03:01:10.460: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up

*May  9 03:01:10.872: %LINK-5-CHANGED: Interface NVI0, changed state to administratively down

*May  9 03:01:10.936: %LINK-3-UPDOWN: Interface FastEthernet3, changed state to up

*May  9 03:01:10.968: %LINK-3-UPDOWN: Interface FastEthernet2, changed state to up

*May  9 03:01:10.968: %LINK-3-UPDOWN: Interface FastEthernet1, changed state to up

*May  9 03:01:10.968: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up

*May  9 03:01:11.944: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet3, changed state to down

*May  9 03:01:11.968: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet2, changed state to up

*May  9 03:01:11.968: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet1, changed state to up

*May  9 03:01:11.968: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to down

*May  9 03:01:12.460: %LINK-3-UPDOWN: Interface BVI1, changed state to down

*May  9 03:01:13.461: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to down

*May  9 03:01:20.502: %LINK-3-UPDOWN: Interface BVI1, changed state to up

*May  9 03:01:21.502: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up

*May  9 03:01:55.986: %LINK-3-UPDOWN: Interface ATM0, changed state to up

*May  9 03:01:56.986: %LINEPROTO-5-UPDOWN: Line protocol on Interface ATM0, changed state to up

*May  9 03:02:07.025: %DIALER-6-BIND: Interface Vi1 bound to profile Di0

*May  9 03:02:07.041: %LINK-3-UPDOWN: Interface Virtual-Access1, changed state to up

*May  9 03:02:11.078: %LINEPROTO-5-UPDOWN: Line protocol on Interface Virtual-Access1, changed state to up

I can see th BV1 but I don't see the radio.


Could be dead.

Yeah it's dead

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***

what to do now ? repairing or replacing ?

Unless you have smart net on that device, there is nothing you can do except get a new wireless router.

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***

If you want to get the same model, check e-bay or Cisco Refurbished Equipment.

If you want something better, look for 887W or 897W.

Review Cisco Networking for a $25 gift card