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DTLS_CLIENT_ERROR log AP3702 can not joint to WLC

Juan Ibañez
Level 1
Level 1

Hi guys,
I have a WIFI platform with 7510 Flexconnect with many 3702i AP. I have 20 AP with DTLS_CLIENT_ERROR and my problem solving to re-associate this AP is to reload it. But this solution is not permanent, after a few days i need reload it.

the WLc runs 8.0.121.0 code on WLC.

*Dec 27 21:21:15.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: x.x.x.x peer_port: 5246
*Dec 27 21:21:44.999: DTLS_CLIENT_ERROR: ../capwap/base_capwap/dtls/base_capwap_dtls_connection_db.c:2214 Max retransmission count reached for Connection 0xD12867C!

*Dec 27 21:22:14.999: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to x.x.x.x:5246
*Dec 27 21:22:14.999: AP has SHA2 MIC certificate - Using SHA2 MIC certificate for DTLS.

*Dec 27 21:22:33.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: x.x.x.x peer_port: 5246
*Dec 27 21:23:02.999: DTLS_CLIENT_ERROR: ../capwap/base_capwap/dtls/base_capwap_dtls_connection_db.c:2214 Max retransmission count reached for Connection 0xD12867C!

*Dec 27 21:23:32.999: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to x.x.x.x:5246
*Dec 27 21:24:00.999: AP has SHA2 MIC certificate - Using SHA2 MIC certificate for DTLS.

*Dec 27 21:23:43.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: x.x.x.x peer_port: 5246
*Dec 27 21:24:12.999: DTLS_CLIENT_ERROR: ../capwap/base_capwap/dtls/base_capwap_dtls_connection_db.c:2214 Max retransmission count reached for Connection 0xD12867C!

Please i need help, i think it is a bug but no match for anything in cisco bug database.

1 Reply 1

Philip D'Ath
VIP Alumni
VIP Alumni

The nearest "gold star" release of code is 8.0.140.0.  Whenever possible, you should be using a gold star release.

I recommend you upgrade to this gold star release.

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