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ERR_CONNECTION_TIMED_OUT

Ntuka
Community Member

Good day.

I created selfservice website on my windows server and i configured VLAN's on my network. Still, I cannot access the website externally. When I use my personal network, I can only access the site when I am connected to the office network. I set the rules on both the firewall and the router to allow traffic, but still, I do not have access. Kindly assist.

Error I get

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Layer 3 routing

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Port forwading

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VLAN's and Routing

image.png

17 Replies 17

Yes so here your MX is configured with private subnet interconnection. It means that you have a router upstream your MX that is hosting the public IP address.

You'll have to configure port forwarding on this router to be able to join your server from the outside.

Meaning on my router i should point traffic to my sever's private IP?

No you can't as your MX is configured in NAT mode so you will not be able to "enter" in your network.

You would configure port forwarding on your router to point to your MX IP : 10.0.1.100. You'll have double NAT but it shloud work.

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