EWC Problem showing GUI Software Management

[hertlcrs]

Hello Experts,

I have a problem on the Cisco Catalyst 9130AXI, which is running as a EWC.

For some time, can not say exactly since when, I can no longer display in the GUI under Administration -> Software Management to perform an update. The page is then not operable ...see the attached screenshot.
Have also restarted several times or used different browsers!
Does anyone here have an idea?

Thanks and best Regards

Carsten

[Scott Fella · Accepted solution]

Updated the EWC from the cli.  Probably an issue with the image you currently are on.  If this is not in production, factory reset the ap.  Hold the mode button down, power up the ap while still holding the mode button and release after the led flashes red, which is around 20 seconds.

[hertlcrs]

Hello all,

this did not solved the problem for me?!

Anybody another idea?

Thanks anf best Regards