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Failed to add device to WCS Reason: Unified AP with same MacAddress already exists in WCS. Please remove Unified AP first.

Ryan Ketchum
Beginner
Beginner

I am trying to add an AP (1231G)  with autonomous code (Version 12.3(8)JEC2)  to WCS (v7.0.172.0).  I recieved the following error:

Failed to add device to WCS Reason: Unified AP with same MacAddress already exists in WCS. Please remove Unified AP first.

I went to configure --> access points --> "placed check marks next to existing AP" --> selected Remove AP command --> Go

I verfied the AP was removed.

I am still getting the same error.

I did a search of WCS by MAC and IP and it did not find any results.

Is there another place that I need to look?

What am I missing?

Thank you for your help.

Ryan

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