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Fix: CSR Generation - OpenSSL error: "Unable to load config info from"

Andrew Betz
Cisco Employee
Cisco Employee

Hi All,

The following error has been cropping up on OpenSSL 0.9.8 installs when the user is attempting to create a Certificate Signing Request (CSR) for the WLC:

OpenSSL> req -new -newkey rsa:2048 -nodes -keyout mykey.pem -out myreq.pem

Unable to load config info from c:openssl/ssl/openssl.cnf

error in req

Fix:

Step 1 - Download a valid "openssl.cnf" configuration file

Step 2 - Save "openssl.cnf" to the same folder as your OpenSSL executable (ex openssl.exe)

Step 3 - Use the following command to kick off the CSR:

OpenSSL> req -new -newkey rsa:2048 -nodes -keyout mykey.pem -out myreq.pem -config openssl.cnf

Don't forget to reference the following guide when creating a CSR, and chaining Certificates on the WLC:

http://www.cisco.com/en/US/products/ps6366/products_configuration_example09186a0080a77592.shtml

Step by Step Video Series:

https://supportforums.cisco.com/videos/1871

Best,

Drew

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