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Flexconnect APs Connected to WLC and generate this capwap error Could not find image version of bundled AP(apType: 39

Hello Everyone, 

 

We have a DC Link saturation and when we checked where is the source of thi we found the CAPWAP Communication that make this happen 

 

We have  WLC SSO AIR-CT7510-K9 that manage 300  Flexconnect APs ( 2600:2700 Series) Version  : 8.2.121.11

 

I have started a debug capwap error and here is the result .

NB: The APs thats generate this logs are enregitred to WLC 

 

>debug capwap errors enable

>*spamApTask3: Feb 24 12:24:14.574: [SA] Unable to get AP Bundled Version. Using Controller Version!!!

*spamApTask2: Feb 24 12:38:42.354: [SA] 00:f6:63:79:5c:60 ApModel: AIR-CAP2702I-E-K9

*spamApTask2: Feb 24 12:38:42.360: [SA] 00:f6:63:79:5c:60 ApModel: AIR-CAP2702I-E-K9

*spamApTask2: Feb 24 12:38:42.360: [SA] Could not find image version of bundled AP(apType: 39)!!!
*spamApTask2: Feb 24 12:38:42.360: [SA] Unable to get AP Bundled Version. Using Controller Version!!!

*spamApTask2: Feb 24 12:38:42.367: [SA] 00:f6:63:79:5c:60 ApModel: AIR-CAP2702I-E-K9

*spamApTask2: Feb 24 12:38:42.367: [SA] Could not find image version of bundled AP(apType: 39)!!!
*spamApTask2: Feb 24 12:38:42.367: [SA] Unable to get AP Bundled Version. Using Controller Version!!!

*spamApTask2: Feb 24 12:38:42.373: [SA] 00:f6:63:79:5c:60 ApModel: AIR-CAP2702I-E-K9

*spamApTask2: Feb 24 12:38:42.373: [SA] Could not find image version of bundled AP(apType: 39)!!!
*spamApTask2: Feb 24 12:38:42.373: [SA] Unable to get AP Bundled Version. Using Controller Version!!!

*spamApTask3: Feb 24 12:38:43.698: [SA] bc:c4:93:68:b0:40 ApModel: AIR-CAP2602I-E-K9

*spamApTask3: Feb 24 12:38:43.703: [SA] bc:c4:93:68:b0:40 ApModel: AIR-CAP2602I-E-K9

*spamApTask3: Feb 24 12:38:43.711: [SA] bc:c4:93:68:b0:40 ApModel: AIR-CAP2602I-E-K9

*spamApTask3: Feb 24 12:38:43.721: [SA] bc:c4:93:68:b0:40 ApModel: AIR-CAP2602I-E-K9

*spamApTask6: Feb 24 12:38:44.253: [SA] 78:72:5d:23:09:00 ApModel: AIR-CAP2702I-E-K9

*spamApTask6: Feb 24 12:38:44.253: [SA] Could not find image version of bundled AP(apType: 39)!!!
*spamApTask6: Feb 24 12:38:44.253: [SA] Unable to get AP Bundled Version. Using Controller Version!!!

*spamApTask6: Feb 24 12:38:44.253: [SA] 78:72:5d:23:09:00 ApModel: AIR-CAP2702I-E-K9

*spamApTask6: Feb 24 12:38:44.253: [SA] Could not find image version of bundled AP(apType: 39)!!!

 

>show ap join stats detailed 00:a2:ee:76:40:60

Sync phase statistics
- Time at sync request received............................ Feb 23 15:43:59.706
- Time at sync completed................................... Feb 23 15:43:59.809

Discovery phase statistics
- Discovery requests received.............................. 49
- Successful discovery responses sent...................... 49
- Unsuccessful discovery request processing................ 0
- Reason for last unsuccessful discovery attempt........... Not applicable
- Time at last successful discovery attempt................ Feb 24 08:04:04.812
- Time at last unsuccessful discovery attempt.............. Not applicable

Join phase statistics
- Join requests received................................... 17
- Successful join responses sent........................... 17
- Unsuccessful join request processing..................... 0
- Reason for last unsuccessful join attempt................ Not applicable
- Time at last successful join attempt..................... Feb 24 08:04:15.144
- Time at last unsuccessful join attempt................... Not applicable

Configuration phase statistics

--More-- or (q)uit
- Configuration requests received.......................... 51
- Successful configuration responses sent.................. 17
- Unsuccessful configuration request processing............ 0
- Reason for last unsuccessful configuration attempt....... Not applicable
- Time at last successful configuration attempt............ Feb 24 08:04:15.666
- Time at last unsuccessful configuration attempt.......... Not applicable

Last AP message decryption failure details
- Reason for last message decryption failure............... Not applicable

Last AP disconnect details
- Reason for last AP connection failure.................... Number of message retransmission to the AP has reached maximum
- Last AP disconnect reason................................ Unknown failure reason

Last join error summary
- Type of error that occurred last......................... AP got or has been disconnected
- Reason for error that occurred last...................... Number of message retransmission to the AP has reached maximum
- Time at which the last join error occurred............... Feb 23 23:53:51.121

AP disconnect details
- Reason for last AP connection failure.................... Number of message retransmission to the AP has reached maximum
Ethernet Mac : 00:a6:ca:4c:14:c4 Ip Address :

 

Your Help Please. 

 

 

 

 

4 Replies 4

marce1000
VIP
VIP

 

            FYI : https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvb89781/?rfs=iqvred

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

Thank you Mark for your help, do you have any idea for how to stop this message untill we upgrade the WLC ? 

 

 

 - That will usually not be possible.

 M.



-- ' 'Good body every evening' ' this sentence was once spotted on a logo at the entrance of a Weight Watchers Club !

The TAC has confirmed that the version is infected with this bug https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvb89781/?rfs=iqvred as you said Marc 

 

We will move to another version that fix the bug.

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