Fluidmesh FM1100M-HW

[fjankhot]

Hi,

I have Fluidmesh FM1100M-HW antenna and I'm trying to update the firmware but, when I go to Fluidmesh.com it redirects me automatically to cisco website.! Do you support this product? I can't find this product listed on your website. (I do see the Volo 1200) how do we go about updating the firmware on this antenna? and how come Fluidmesh.com website redirects me automatically to you?

Thank you

[Prince.O]

Fluidmesh was acquired by Cisco a bit ago so it is now supported by Cisco and it is now known as Cisco Ultra-Reliable Wireless Backhaul. 

Refer to the guide below : 

https://www.cisco.com/c/dam/en/us/td/docs/wireless/ultra-reliable-wireless-backhaul/outdoor-devices/cisco-urwb-fm-ponte-50-kit-usermanual.pdf

[fjankhot]

Ok,
Do you support the FM1100M-HW antenna? I could not see it listed on cisco website.
Thank you

[Scott Fella]

Take a look here.  You might have to register for an account and then open a support case:

https://www.cisco.com/c/en/us/services/acquisitions/fluidmesh.html