Guest access times out

[Network Pro]

Hi,

we have 4408 controller purely for guest access and with local authentication..basically the guest access is free but needs an acc on the WLC on logon. when the user uses credentials to logon, after a while it gets disconencted and the user needs to reauthenticate. this happens every few mins. is there an option on the WLC to extend the session

Thanks

[Rob Huffman · Accepted solution]

Hi NP,

The session timeout parameter in the WLAN > Edit page may be causing this. By default the session timeout parameter is configured for 1800 seconds before a reauthentication happens.

WLANs > Edit

This page allows you to edit the configurable parameters for a WLAN. The WLAN ID and WLAN SSID are displayed at the top of the page.

Session Timeout

Set the maximum time for a client session before requiring reauthorization. Default = 1800 seconds.

Cheers!

Rob

[Network Pro]

Thanks Rob. will try this out and let you know

[Network Pro]

Hi Rob,

yes it did work. Thanks

[Vinay Sharma]

Thanks Rob for helping. 5+

Thanks,

Vinay Sharma

Community Manager - Wireless

Cisco Support Community