One of our end client is trying to pull a report from the Prime, but it is getting incorrect output.
Under Reports -> Saved Report Template -> the customized report created to pull the reports of the number of times the clients got associated in the WLC along with the date and time.
The reports have one of the column "Client Username", in that earlier when it was run, instead of Username, some random date was showing for some of the clients. I restarted the services, after which the dates were not showing, however at some of the timings it is showing the mac address of the device instead of the username.
Can anyone guide me in this ? What should I check as a next step ?
Below are the prime details -
Model : PI-UCS-APL-K9
Version : 3.3.0
Build : 3.3.0.0.342
Critical Fixes :
PI 3.3.1 Maintenance Release ( 1.0.0 )
PI 3.3.1 Update 02 ( 2.0.0 )
Device Support:
Prime Infrastructure 3.3 Device Pack 4 ( 4.0 )
Prime Infrastructure 3.3 Device Pack 4 Update 2 ( 4.2 )
